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Windows 7: shadow copy

10 Jun 2014   #1

windows 7 X64
shadow copy

Hi everyone. I am trying to backup my computer to an external hdd and I continue to receive an error message stating that the shadow copy could not be created. I have researched on the internet concerning this issue, but the troubleshooting did not fix the problem. I have performed a backup before to this hard drive and was successful. Any clue to what is wrong? Any assistance will be appreciated. deanie44

Attached Images
shadow copy-shadow-copy-2.png 
My System SpecsSystem Spec
10 Jun 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Don't worry about Shadow Copy. Try what most of the pros here use. Macrium is free and saved me at least a few times
Macrium Reflect FREE Edition - Information and download
My System SpecsSystem Spec
15 Jun 2014   #3

Windows 10 Pro

Method 1: Verify the Volume Shadow Copy and Windows backup service is started. If it has not started, start the service and check. Follow these steps:

a) Click Start, type “services” on the start search box and press enter.

b) Scroll down and check for the service mentioned above (Volume Shadow Copy and Windows backup).

c) Double click each of the services and start them if they have not started. Click ok.

Method 2: Run the System File Checker (SFC) scan to fix any corrupted files.

You may also refer this article for more information:

System Restore: frequently asked questions - Windows Help

What is System Restore? - Windows Help
My System SpecsSystem Spec


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