dell datasafe factory image restore error


  1. normandorp
    Posts : 2
    windows 7 64bit
       New #1

    dell datasafe factory image restore error


    hi, im trying to restore my dell laptop to factory image using its dell datasafe local backup, but everytime it restarts it comes up with a error message saying
    "windows failed to start. a recent hardware.........insert your windows installation disc...........file: \windows\system32\boot\winload.exe.....status0xc0000001...info:the selected entry could not be loaded because the application is missing or corrupt"

    now i have realised that my recovery partition seems to be missing and there is only C:OS in computer. i have restored to factory image a few times in the past but i think the last time may not have restored properly and maybe the recovery partition wasnt made? i have reinstalled the dell datasafe but it does nothing

    any help would be greatly appreciated
      My Computer
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  3. SIW2
    Posts : 16,155
    7 X64
       New #2

    Post a screenie of disk management and we may be able to see what is going on.
      My Computers
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  4. normandorp
    Posts : 2
    windows 7 64bit
    Thread Starter
       New #3

    dell datasafe factory image restore error-disk-management.jpg

    ok ive managed to post a screenshot, looks like the recovery partition is there no problems?
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