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Windows 7: Folder Restore not working

11 Jun 2014   #1

Windows 7 Home Premium 64bit
Folder Restore not working

Hi, first-timer, so be gentle.

Yesterday I noticed all my contacts had been deleted from Windows Live Mail 2011. I did a search to see if anyone knows where these would be stored on my computer so I could re-import them but no one seemed to know. They're not in the obvious place: windowslivemail/contacts

So I did a folder restore. It looks like my computer started adding new contacts again on 4/6/14 so I restored back to 1/6/14 and still all my contacts were missing.

I then went into the Control Panel and did a repair on WLM and that made things worse. Not only did that not bring my contacts back, but it also erased all the emails in ALL my folders; Inbox, Sent Items, Storage Folders, Deleted Items - EVERYTHING!

Now I REALLY need to restore a previous version, so I tried to restore the folder back to 27/5/14. Like last time it comes up Are you Sure...? I clicked Restore (Yes), but nothing happened this time. I tried and re-tried but nothing happens.

Is there a time limit? Can you only do one folder restore a day or something?

Any help about how to do the folder restore, or any other way I can get back my emails and contacts list would be greatly appreciated.

Using Win7 64bit.

My System SpecsSystem Spec
15 Jun 2014   #2

Windows 10 Pro

You could try a system restore point to a few days ago, but that may not bring it back.
My System SpecsSystem Spec
15 Jun 2014   #3

Windows 7 Home Premium 64bit

Quote   Quote: Originally Posted by andrew129260 View Post
You could try a system restore point to a few days ago, but that may not bring it back.
Yes, that's my last resort. I've had hit & miss success with System Restores in the past. I've emailed Microsoft Support to see if they have any ideas, but they're very slow to respond.

Thanks anyway.
My System SpecsSystem Spec


 Folder Restore not working

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