Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Can't recover my Dell laptop

12 Aug 2014   #1

Windows 7 64 Bit
Can't recover my Dell laptop

Recently my Dell 1558 laptop started to act up so I decided to try formatting it using the recovery partition on it, the problem is that the bios has a password on it that I don't know. I think it was from the previous owner because I bought it refurbished.

I can't seem to run it from the recovery partition using the boot options. When I try to boot from the hard drive it just enters my operating system. I also tried booting from a Windows 7 cd, but it just sits at a black screen and then says bootmgr missing

I noticed my hard drive had a plus sign next to it in the boot options, does this mean I can expand it to choose which partition to boot? If so, how?

My System SpecsSystem Spec
12 Aug 2014   #2

Windows 10 64 bit

That is a "Studio" 1558, make sure you include the Studio on any post.

Dell used to require a call to support to reset any BIOS password. However, I have seen cases, on the Dell forum, where a Dell forum moderator would help. Suggest you repost this on the Dell forum/Laptop section to see if you can get help in resetting the BIOS password. You may have to show proof of purchase.

The reason for the required procedure was to thwart stolen laptops. Desktops have a procedure to reset the password.

Laptop - Dell Community
My System SpecsSystem Spec

 Can't recover my Dell laptop

Thread Tools

Similar help and support threads
Thread Forum
Need to recover drive from dead laptop
Here is the deal. The Win7 laptop lost power and is not coming back from the dead. The sata drive however lives on since I mounted it on a desktop win7 machine. I can read some of the the data outside of the c:\users folder but I need to see all of it. Since I am booted into another instance of...
General Discussion
Laptop will not start or be able to recover.
So i have a laptop that i have had since January... Normally after every few months it would get stuck on the Starting Windows screen and be unable to move from this screen... So normally i would do a system restore and just "deal with it". However today when i tried to start my laptop after two...
General Discussion
How can I recover the original OS on my laptop after it crashed?
Hello! I am new to this website and I have spent sometime looking over past threads to see if some would help me with my problem. But my biggest obstacle is that I am just a layperson with very little knowledge of computer lingo. So I am hoping that someone could help me here and go through the...
Installation & Setup
Laptop with Raid 0 - need to recover data
Hi, Thi is my first post so I hope someone can help. I have a dell inspiron 1721 which has 2 x 160GB HDD's configured as RAID 0. The laptop is broken but I'm almost positive the hdd's are ok. Is there something I can buy like an external dock that I can plug the 2 drives into and access the...
Hardware & Devices
Laptop Won't Recover From Hibernate in 7
So, I had Windows 7 running great on my Dell XPS M1530 Notebook, until I turned it on this morning before work and left it on. Apparently while I was gone, it went into sleep or hibernate, and then, when I turned it on last night nothing came up on my display or my second monitor. The computer...
General Discussion
Issues with Dell D400 Laptop, Dell 355 Bluetooth and W7
Typo on the title, I ment Truemobile 360, NOT 355. I have an older Dell D400 I'm trying to breath some life back into and I thought I would try out Windows 7. Well, I got everything working good I think, but the Dell 360 Truemobile bluetooth. Windows 7 just won't see it. No matter what...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App