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Windows 7: Backup Not Successful (0x81000037) -Need a walk through to fix please

04 Nov 2014   #1
freeflow23

Windows 7 Professional 64 bit Service Pack 1
 
 
Backup Not Successful (0x81000037) -Need a walk through to fix please

I've researched this to death and still don't have a clue what to change/fix.
Could use some expert help and walk through to narrow down the actual issue. Please advise.


Log Name: Application
Source: Windows Backup
Date: 11/3/2014 5:04:18 PM
Event ID: 4104
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-03T22:04:18.000000000Z" />
<EventRecordID>41470</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037)</Data>
<Binary>37000081E30500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>




Fault bucket 1111713045, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Backup
P2: 6.1.7601
P3: 0x81000037
P4: 7
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Windows\Logs\WindowsBackup\WindowsBackup.1.etl
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_6b4db23a4df6c1b4bd79d40381c7a7 33c1c9036_0ce60e62
Analysis symbol:
Rechecking for solution: 0
Report Id: 5e381812-63a5-11e4-a9a0-4c72b9736899
Report Status: 0


I have tried Work Around Issue#2 and do not see the "mounted volumes" shown in the folder.
Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003

Thanks in advance for help.
Brian


My System SpecsSystem Spec
.
04 Nov 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome freeflow mate there is a solution that I think you will find so much easier to do and that is an image see this excellent tutorial
Imaging with free Macrium
My System SpecsSystem Spec
04 Nov 2014   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you try Troubleshoot Application Conflicts by Performing a Clean Startup and backup afterwards?
Remove all restore points and try again.

Test your disk or even your memory with memtest86
My System SpecsSystem Spec
.

04 Nov 2014   #4
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

I seem to remember a problem like this when something had filled the 100MB system reserved partition.
My System SpecsSystem Spec
Reply

 Backup Not Successful (0x81000037) -Need a walk through to fix please




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