After Windows update, cannot login nor restore system

i was able to get to the command prompt in safe mode and save the info on the patches.txt, but now I can't upload to this forum. Even in safe mode, I cannot log on to my guest account - I get the message "windows could not connect to the Sens service. Please consult your system administrator."

Kaktussoft said:

repair your computer->command prompt

Code:

dir  c:\users
dir  d:\users
dir  e:\users

On what drive letter is your user account? Assume it is P. Of course replace P with actual drive letter!!

Code:

Dism /Image:P:\WINDOWS  /Get-Packages /Format:Table > P:\patches.txt

Copy P:\patches.txt to an usb stick and post.

Attached is the info from my C:\patches.txt
patches.txt

Kaktussoft said:

amilatie said:

i was able to get to the command prompt in safe mode and save the info on the patches.txt, but now I can't upload to this forum. Even in safe mode, I cannot log on to my guest account - I get the message "windows could not connect to the Sens service. Please consult your system administrator."

I thought you only had 1 account with admin rights? How did you manage to login successfully?
Enable the admin account asap.... much easier for you

When I restarted the computer, I pressed F8, was in that black screen and chose safe mode command prompt. At that time, I could still get into my guest account, but when I tried to restart to be able to get to a browser, I was given the Sens service message.

When you say enable the admin account, I am assuming you mean the built-in admin since I can't use my pw?

Kaktussoft said:

amilatie said:

Kaktussoft said:

repair your computer->command prompt

Code:

dir  c:\users
dir  d:\users
dir  e:\users

On what drive letter is your user account? Assume it is P. Of course replace P with actual drive letter!!

Code:

Dism /Image:P:\WINDOWS  /Get-Packages /Format:Table > P:\patches.txt

Copy P:\patches.txt to an usb stick and post.

Attached is the info from my C:\patches.txt
patches.txt

Did you check the file yourself??? Rubbish.

Did you do this?

Code:

Dism  /Image:C:\WINDOWS   /Get-Packages  /Format:Table > C:\patches.txt

Prove it by posting a camshot

I did exactly what you told me to do and the file is what I received. Not quite sure how you want me to take a cam shot, but I'll see if I can figure it out.