After Windows update, cannot login nor restore system

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  1. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #31

    Kaktussoft said:
    Can you do #15 ? Very easy to enter command prompt in recovery mode that way.
    Copy c:\patches.txt to usb stick then. Attach stick to a working machine and post the file
    My steps

    F8
    Safe mode with command
    Try guest login - won't work, gives Sens service message
    Try my login - says "preparing your desktop" then this time, it opened to cmd.exe screen after about 5 minutes

    After Windows update, cannot login nor restore system-image.jpg
      My Computer


  2. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #32

    Here is the patches.txt.After Windows update, cannot login nor restore system-image.jpg
      My Computer


  3. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #33

    Kaktussoft said:
    Get your camera and make a picture! Transfer it to a computer and post.

    C: is not the drive letter where the users folder is with your account name. Or you typed the command wrong!
    I want to have proof of both
    Why are you being so rude to me? I am just asking for help. If you don't want to help me or cannot be patient, please do not post anymore. You are not required to help me if you don't want to.

    Also, the only other computer I have is a borrowed IPad and my phone so some things may not be as easy as you assume they are.
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #34

    I told you to do it in recovery environment! When done in win7 itself (or safe mode) do:
    Code:
    Dism /online  /Get-Packages /Format:Table > C:\patches.txt
      My Computer


  5. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #35

    also in safe mode as administrator you can do:

    1. Net user administrator SomeSecretPasswordYouWillNeverForget
    2. Net user administrator /active:yes
    Afterwords you can login normally as that user!
      My Computer


  6. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #36

    Kaktussoft said:
    I told you to do it in recovery environment! When done in win7 itself (or safe mode) do:
    Code:
    Dism /online  /Get-Packages /Format:Table > C:\patches.txt
    Maybe you are not understanding me. I cannot get into Repair Your Computer because my admin password is not being accepted.
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #37

    Just want to help. No intention to be rude or impatient. But you did some things wrong and forgot to do some things. Maybe I'm just having a bad day (due to other reasons) or it's because my English is far from perfect. anyway try to give me the information.

    A quick summary:
    -system restore is OFF. At least I think. No restore points are on system to restore from. You can't go back in time.
    -Your user profile is corrupted and you are logged in in a temporary profile. Your original user profile is still on disk. Why it's corrupted ... I don't know. It hasn't been touched by a win7 update... windows update patches touch no user files... only system files.
    -Maybe rollback of system files (uninstall latest patches) make win7 think your profile is healthy again (?)

    What applications do you use (please give a brief summary). and have you changed many settings?
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #38

    Try in safe mode:
    Code:
    Dism /online  /Get-Packages /Format:Table > C:\patches.txt
    and post that file
      My Computer


  9. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #39

    Ok, so now, I am really confused. I'm not sure if you want me in safe mode or not. So, here are the steps I took:

    Went into safe mode with command prompt, typed in Dism /online /Get-Packages /Format:Table > C:\patches.txt. System sent back another command line.

    Restarted, F8

    Chose Repair My Computer (to see is something different might happen)
    This time, got system recovery options screen
    Chose startup repair: nothing
    Chose system restore: no restore points
    Chose command prompt. Typed in same code as above: system just sent back another command line.
      My Computer


  10. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #40

    Kaktussoft said:
    Just want to help. No intention to be rude or impatient. But you did some things wrong and forgot to do some things. Maybe I'm just having a bad day (due to other reasons) or it's because my English is far from perfect. anyway try to give me the information.

    A quick summary:
    -system restore is OFF. At least I think. No restore points are on system to restore from. You can't go back in time.
    -Your user profile is corrupted and you are logged in in a temporary profile. Your original user profile is still on disk. Why it's corrupted ... I don't know. It hasn't been touched by a win7 update... windows update patches touch no user files... only system files.
    -Maybe rollback of system files (uninstall latest patches) make win7 think your profile is healthy again (?)

    What applications do you use (please give a brief summary). and have you changed many settings?

    Thank you for your willingness to help me.

    The evening before this all occurred, the only changes that I can remember are the Windows updates and my AVG may have updated (somehow AVG zen was dl on my computer weeks ago and I think the trial may have ended), but I've had AVG on my computer for a long time.

    The applications I use most are those from MS Office (Word, PowerPoint are the two I remember using the day before the collapse. I was also online a bit.

    I don't typically play with settings because obviously, I don't really know what I am doing. Let me know if there is anything else I can tell you.
      My Computer


 
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