New
#1
Failed Backup (grrrrrr)
Hi - I'll try be as concise as I can be with my problem. Something bad has got hold of my computer that doesn't allow me to play any video media whether on my desktop or online. This situation cropped up when I was notified of a bunch of critical updates were available. I tried updating and inevitably the updates would fail. Now it might be quite the coincidence that both of these things cropped up at the same time. Whatever has hold of my computer also does not allow me to get into my Control Panel to see my System (it will crash and back out of the Control Panel automatically - the same as the videos that I try to play). So I've decided to backup my important data to a new internal hard drive that has been formatted and the desktop does recognize the drive. Here's the problem - after waiting for 2 days of a backup from C to E happening, I get home today to see a message that the backup failed with an error code 0x80070003. I Googled the code and it brought me to an article with a Fix-It tool which I downloaded and ran. I can see that there is something on my E drive but I can't 'see' what files are there. Are they all there? Was the backup unsuccessful half way through? Three quarters of the way through? How am I to know? What if I proceed with the restore to factory default settings and I don't have all my data backed up? I should mention that when I left the computer running the backup this morning, it was at 42%.
When I look at the properties of my E drive, it is telling me that there is 833GB free space of the 2TB.
Please, what should I do next?