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Windows 7: AVG won't uninstall, laptop can't boot up

03 Dec 2014   #1

Windows 7
AVG won't uninstall, laptop can't boot up


I have a problem with my laptop, it won't boot up. Sometimes it won't even start in safe mode, when it does that it is always stuck on avgidsha.sys. But sometimes it will start in safe mode and I tried to uninstall AVG 2014 via control panel, but avg says it didn't succeed. So I tried it via CMD, this is what I did:
Product get name
Product where name="AVG 2014" call uninstall
I then proceeded to press y to continue, afterward I got this message:

Method execution succesfull.
Out of Parameters:
instance of __PARAMETERS
ReturnValue = 1603;

But after running the product get name avg was still there...

Do you have any suggestions on what to do? Is it safe to just delete or rename the .sys file or would that be devestating?
Is it possible to just delete the avg folder? Or should I do something else?

Thanks in advance,


Ps. I don't have a great understandig of computers, the only languages I know are CSS/HTM and PHP an JAVA the basics.
Pps. Sorry for my Englisch, I'm from The Netherlands :)

My System SpecsSystem Spec
03 Dec 2014   #2

windows 7 home 64bit

Hi Welcome to Seven Forums ... Try using the Removal tool for Avg ... If that does not work try Revo Uninstaller ...
My System SpecsSystem Spec

 AVG won't uninstall, laptop can't boot up

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