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Windows 7: Unable to open system restore

19 May 2015   #1

Windows 7 Home Premium 64 bit
Unable to open system restore

My computer is no longer able to read or write to a DVD, either the one installed in my desktop or an external one. When I try to open a DVD I get a screen showing files ready to be written to disc with a desktop ini file shown. When I try to record a disc I get a message that windows was unable to complete the format. My first thought was to do a system restore to an earlier date, but system restore won't open. I have done deep scans with both Avast and Malwarebytes, and neither discovered a virus. I have tried opening the computer in safe mode, but get the same results there. Two days of unsuccessfully trying every solution I've googled and also purchasing regcure pro have left me extremely frustrated. I have a system repair disc made several months ago, but with the DVD player not working I'm facing a catch 22 situation. I'm hoping to be able to resolve this without doing a complete system restore, but in restrospect I would have probably spent less time doing that than wrestling with the problem as I have over the past two days. Any suggestions will be greatly appreciated.

My System SpecsSystem Spec
19 May 2015   #2

Windows 7 Ultimate x64 SP1

If your PC can boot from a USB stick, then download Windows 7 Repair Disk x64 iso from Create a Windows 7 System Repair Disc

Then create a bootable USB with rufus/yumi or any other bootable usb creator software.

If you use YUMI, don't put any spaces in filename, select Unsupported ISO (grub and ram) from the dropdown menu (scroll all the way down) and later edit the menu.lst file (there may be 2, just check which one has the Repair Disk entry) to be similar to the below:

title Windows 7 64-bit Repair Disc
find --set-root /multiboot/ISOS/<yourISOname>
map (hd1) (hd0)
map /multiboot/ISOS/<yourISOname> (hd32)
map --hook
root (hd32)
chainloader /BOOTMGR
My System SpecsSystem Spec

 Unable to open system restore

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