macrium reflect not compatible with 4k drives?

I use macrium reflect free with a 2tbyte 512bytes/sector drive and it works.
I tried macrium reflect free on a new drive 3tbyte 4k/sector and it gave an error:
Error during the last asynchronous operation.
- Returned HRESULT = 0x8004230f
- Error text: VSS_E_UNEXPECTED_PROVIDER_ERROR
- Please re-run VSHADOW.EXE with the /tracing option to get more details
Completing the backup (BackupComplete) ...
ERROR: COM call "m_pVssObject->BackupComplete(&pAsync)" failed.
- Returned HRESULT = 0x80042301
- Error text: VSS_E_BAD_STATE

does macrium reflect free not work with 4k drives?Does this mean you can use reflect only on 2tb drives or below?

Hi strollin,
Thanks for your answer.
In the knowledge base i've found the answer:
VSS fails due to disks with a non-standard sector size - KnowledgeBase - Macrium Reflect Knowledgebase
I suppose the standard size is 512 bytes/sectornly this is supported

remark:to put a message on the reflect forum you need an account and you can get only an account when you buy reflect

maybe i have to take contact with western digital because in the reflect knowledge base there is a note some wd discs may be formatted to " windows vista compatibility" with 512e sector which gives no VSS error
the formatting would be perfomed with a wd software

The documentation speaks only about source and target disc but my problem is none of them: my problem is the disc where I save the image file on during the backup.
This saving gives a windows shadow copy error with a 4K disc to save.
I have no "incompatible disc selected" error.
I've tried to backup an image on the 4K drive with windows 8.1 and that works.
For me it's difficult to use a small 500Gbyte drive because de c: drive to image is 650Gbyte (450Gbyte used): so i could take only 1 image.

From an elevated command prompt (Run as administrator) enter this command:
vssadmin list providers
Elevated Command Prompt

If you have multiple providers listed that could be part of your problem, post a screen print showing what you have.
Screenshots and Files - Upload and Post in Seven Forums

I'm on 8.1 right now, but here is an example of what i see for providers, i only have one:

I have also only one provider: see my attached cmd screenshot.
My windows 7 home laptop macrium reflect works with a 512e drive.So i think there is nothing wrong with windows shadow copy.Maybe windows 7 SP1 shadow copy is not compatible with 4k drives.
I want to use the 4k drive because i want to keep the images on 512e drive which is full.
In the following tekst:
https://support.microsoft.com/en-us/kb/2510009
they say 4k drives are not supported in windows 7!
but the shop sellers pretends the wd drive my passport 3tb is compatible with windows 7
i can paste (little)files on the 4k drive with windows 7 file explorer

If the suggestion by RolandJS doesn't help, there is a lot of documentation in the Macrium Help Troubleshooting section for VSS errors.
Troubleshooting - KnowledgeBase - Macrium Reflect Knowledgebase.

From what i read there, I'm not sure if MR will work with 4K sectors.

I have a 3TB HD with 512 sectors.
I don't use USB drives, i prefer the speed of SATA.
I have removable trays so i can pop SATA bare drives in and out easily.

Maybe you can return the drive and exchange it for one with 512 sectors.
You might consider getting a HD docking station so you can use OEM bare drives for backups/offline storage.