System image restore failed, error 0x80042412

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  1. Posts : 8
    Windows 7 Ultimate 64bit
       #1

    .


    My mothers hp computer had a failing hard drive. (It kept giving warnings telling her to backup her files.) It was a 500gb 1tb HDD, and I purchased a 750gb replacement hard drive for her. After a bit of struggling, I managed to get a system image backup saved onto a 1tb external hard drive. I created a system repair disc, replaced the hard drive, and tried to restore. I got the error "The system image restore failed. No disk that can be used for recovering the system disk can be found." (0x80042412) The old hard drive still works, if that information is useful. It's also worth mentioning that the actual used space from the system image was around 350gb.

    I believe she's running windows 7 home premium 64bit. Any suggestions?

    Edit: "Thanks for the help, guys. I went ahead and followed ThrashZone's advice and made another image with macrium, then decreased the main partition size to fit on the new hard drive, and it worked flawlessly."
    Last edited by Brink; 27 Dec 2017 at 10:44. Reason: restored post
      My Computer


  2. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       #2

    Is the system image in its own partition?
      My Computer


  3. Posts : 8
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    paul1149 said:
    Is the system image in its own partition?
    There is only one partition on the drive, which contains the image backup folder and a few office documents.
      My Computer


  4. Posts : 16,129
    7 X64
       #4

    Have you initialized/formatted the new drive?
      My Computers


  5. Posts : 8
    Windows 7 Ultimate 64bit
    Thread Starter
       #5

    SIW2 said:
    Have you initialized/formatted the new drive?
    Using the command prompt I entered the exact commands:
    diskpart
    list disk
    select disk 0
    clean
    create partition primary
    format quick fs=ntfs
    assign
    exit

    I then restarted and retried the restore, but I got the same results.

    Also, I'm not plugging in the external hard drive until after the computer has booted via the repair disk.
      My Computer


  6. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #6

    What program did you use to create the image of the old hard drive?.
      My Computer


  7. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       #7

    Tsremix777 said:
    There is only one partition on the drive, which contains the image backup folder and a few office documents.
    Do I understand this correctly? You have the image on the same partition you want to restore to? If so, that's not going to work. The image must be in an partition independent of the new OS partition, or it would be wiped as the new partition is laid down.

    Does the existing install work well? If not, it would be better to do a fresh Reset on the new drive than to restore from an image.
      My Computer


  8. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #8

    paul1149 said:
    Tsremix777 said:
    There is only one partition on the drive, which contains the image backup folder and a few office documents.
    Do I understand this correctly? You have the image on the same partition you want to restore to? If so, that's not going to work. The image must be in an partition independent of the new OS partition, or it would be wiped as the new partition is laid down.

    Does the existing install work well? If not, it would be better to do a fresh Reset on the new drive than to restore from an image.
    That's not the way I read the OP's post. The old hard drive it failing, they made an image to a 1tb external drive. Purchased a new 750gb hard drive & installed it & then tried to install the image to that new drive, with no success.

    That's why I am asking what program was used for the back up image, so we can see what may be wrong.
      My Computer


  9. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       #9

    Ranger4 said:
    That's not the way I read the OP's post. The old hard drive it failing, they made an image to a 1tb external drive. Purchased a new 750gb hard drive & installed it & then tried to install the image to that new drive, with no success.
    You're absolutely right. I stand corrected!

    Tsremix777 said:
    Also, I'm not plugging in the external hard drive until after the computer has booted via the repair disk.
    It looks like this is a backup image made by the Win7 built-in facility? Can you navigate to the external hard drive via the restore function? If not, have you tried having the external drive plugged in at boot?
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    Hi,
    Yes it would be nice to know what you used to create the image and restore disk :)
    This is the recommended program to do the tasks with,
    Imaging with free Macrium

    Windows not so much :/
      My Computer


 
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