System Image - what does it not include?

For now, forget about the Fujitsu drive test.

Instead, go to the Seagate drive test mentioned in post 35.

In post 35, I asked you to get SeaTools for DOS, but you say you don't know how to burn a disc, which that would require. So instead get "Seatools for Windows" at that link. The instructions are shown. See if that will run the tests on your hard drive.

I'm not sure why the Fujitsu drive test will not run. It could be because you don't have the right brand of hard drive, or it may be because your hard drive has problems that prevent it from running the test. So forget about the Fujitsu test.

Regarding the downloaded ISO file: I'm talking about the file referred to in post 29: X17-58997.iso from mydigitallife.info.

Did you download and save that file? I hope so. BUT, you don't "run it". In order to use it, it must be "burned" to a DVD. It is useless in that ISO state. It needs to be burned and you say you do not know how to burn discs.

It's important to get this disc burned because the burned disc will reinstall Windows for you. You apparently have no other install discs. You would "activate" the install after finishing, with that 25 character Product Key.

Here is a quick burning lesson:

Go to this link and download ImgBurn 2.5.7.0. After it downloads, install it and open it.

Download ImgBurn 2.5.7.0 Free - Can write most types of CD / DVD images and it supports all the latest writers - Softpedia

Put a blank DVD disk in your DVD drive.

Choose "write" from the mode menu of Imgburn.

At the top left of the screen you will see "please select a file". Poke the little gold icon to browse to a file and locate that ISO file you downloaded. Locate the file and open it.

Set the write speed to 4x or 8x in the lower right area of Imgburn window.

Poke the big red "write" button next to the big arrow at the bottom of the Imgburn Window.

That should start the burning process and will take a few minutes. When it finishes, that disc can be used to install Windows. Keep that disc safe for as long as you own the laptop.

I would eventually delete Uniblue as it is useless or worse, but that's not a top priority now.

Regarding system specs. Look at the lower left corner of one of your posts. You will see "system specs". Yours are partially filled out. Somebody did that. To add more info, go to top of Windows Seven Forums page and you will see "User CP". Open that and choose "edit system spec" from the left margin. Fill in as much of the info you have and save the changes.

The general idea with all of this:

Have your data backed up.

Once backed up, try to determine if your hard drive is failing.

If yes, buy a new drive and install Windows to it. If no, seriously consider reinstalling Windows on the existing drive.

I too used to think the System Image backup included everything, i.e. a true clone of the imaged disk(s). But I now know from experience this is definitely not the case.
My PC has two hard drives; the C drive (O/S and programs) and another drive for data/documents/user accounts etc. I create a System Image of both drives about once a month or so onto an external hard drive.

There have been a few occasions when I've made use of the System Image backup, but it has never fully restored my Outlook 2015 setup. Although my accounts and emails are restored, the contacts are lost. Also the view settings are reset (e.g. I always turn off the preview pane but after restore it comes back). Therefore, I now make a separate 'export' file of my Outlook contacts. For the view settings I have to manually change the settings following a system image restore.
Go figure!

To be clear, I am talking about the System Image backup, not the standard backup.