Windows 7, and system restore not working, for some reason.

Layback Bear said:

The first thing I try to remember when their is a problem with a computer is this.

Seldom is their just one problem or one cure.

Getting Restore Points to work properly dose not cause problems.

I understand all that, and I know there is a solution. My wife is just frustrated, and now it's acting worse, in her eyes, than before, with the freezing up while she's using it.

I'm just the middle man, trying to help her.

Layback Bear said:

You did good. Now hopefully you don't have any problem old restore points.

Ccleaner has a section that will allow you to pick and choose which Restore Points you can remove.

Attachment 380122

Would you recommend running Ccleaner "right out of the box" or is that too risky?

Layback Bear said:

I would recommend following the instruction in your other thread. Don't be doing a lot of other things until they get you fixed. It just makes things more difficult.

You don't need to open any more threads for this problem computer.
Doing so also makes things more confusing.

ASUS laptop, freezing after having been asleep, occasional BSOD.

I wasn't going to open any other threads. The reason I opened two different ones is, it had two different issues. And I'm not getting a reply as to the results of the zip file I was asked to upload, so I don't currently have any instructions. :)

Layback Bear said:

The BSOD Team are very busy so it might take some time to get back to you.

Members on this forum give help freely on their own time.

Oh I know, and I appreciate anyone's help. I wasn't being sarcastic, just stating where things were at. :)