Windows 7 not saving any restore points

Thank you, I have Macrium on disk and my flash drive. I am considering cloning this drive to an extra WD blue 500GB drive I have laying around here somewhere and reloading her system just so I can give her back her computer to use until I figure this out. I realize there is a solution though I personally have never ran into this problem. I have checked all the Services and they are set to the defaults per BlackVipers website. Just have to keep investigating.

Humm, after defrag it shows only 236000+ files and I seem to remember that a coupla weeks ago there were 313000+ files on her system.

Bill

I agree with the previous advice.

What i would also do is see what all programs your niece has installed.
CCleaner can save the installed programs list to a file, so you can review it and see what she has done.

You may need to teach her to not download/install everything offered, and ask you for advice before "clicking Yes".

Even with a clean install you/she could end up with the same problem.
That's where keeping periodic backups can really help to recover without having to start over with a clean install.

Layback Bear said:

Because a IObit product has been use on the system I would recommend a Clean Install.
IObit programs/products destroy computer systems. Even after you remove them it would take forever to repair the damage that the programs have done.
Others might have different suggestions but Clean Install is my suggestion.

I would also suggest that all passwords she or anybody else that used that computer be changed using another known safe computer.

I personally have never tried anything but Iobit uninstaller though I do use Revo uninstaller. Looking at Smart defrag , it has a boot time option. I will have to ask her about this. This is a laptop so the only way to reinstall is the Recovery partition. As far as passwords go, no one uses this thing but my niece ( and me now). She is only 19 y o and does no financial stuff.

Bill

Layback Bear said:

If you clone the drive you are just clone the problem over to the other drive.

That's what I want to do, so I can try to find the problem after giving her comp back so she can use it. Sorry but I have a an inquisitive mind and need to know what is causing this.

Bill

DavidE said:

I agree with the previous advice.

What i would also do is see what all programs your niece has installed.
CCleaner can save the installed programs list to a file, so you can review it and see what she has done.

You may need to teach her to not download/install everything offered, and ask you for advice before "clicking Yes".

Even with a clean install you/she could end up with the same problem.
That's where keeping periodic backups can really help to recover without having to start over with a clean install.

David, I fully intend to have this talk with her. I am looking at installed programs now. So far I can't see anything other than the 4 defrag programs that could cause a problem.

Bill