Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Genie 9 Backup Service Stops Running

23 Mar 2016   #1
artmanphoto

Windows 7 Professional 64 Bit
 
 
Genie 9 Backup Service Stops Running

I have three Windows 7 Professional PC's. Last December I purchased backup software called Genie 9 Professional and installed it on each machine. The "Genie Timeline Service" service stops running and continuous backup stops until I check and discover the service has stopped. I then have to go to Control Panel > Administrative Tools > Component Services > Services (Local) and restart the Genie Timeline Service. After I restart the service Genie runs for a few days then the service stops again.

I have worked with Genie Tech Support for several weeks and they do not know why the service stops running. I installed Genie 9 Pro on my daughter's Windows 7 Pro machine at Christmas and she is not having any troubles like I am. Genie Tech Support has finally told me they do not know why the Genie Timeline Services stops running and they have offered me a refund. Genie has many good features and I would like to try to solve this problem instead of getting a refund.

Does anyone have experience with Genie 9 Timeline backup and does anyone know why services stop running?

Thanks, Bill


My System SpecsSystem Spec
.
Reply

 Genie 9 Backup Service Stops Running




Thread Tools




Similar help and support threads
Thread Forum
Genie Timeline Pro - how to delete old backup files
Genie keeps prior versions of files. For example: update File1.doc and there will be both the current and previous version. When space on the backup drive becomes in short supply, it will delete some of the oldest prior versions. This works fine with a backup drive that reports actual space but not...
Backup and Restore
Recommendation on Alternative to Genie Timeline Backup
Hi There! I am looking for a backup application that will handle backing up just specified files and folders. It needs to be able to REALLY fast incremental backups (Think shadowprotect fast). I like products like Genie Timeline or Altaro FS backup, however these two have a fatal flaw...
Backup and Restore
!SASCore service running all the time, not running Superantispyware?
Found the the above service was running all the time and I only occasionally use SuperSpyware AntiSpyware as a standalone scan. This is solely as backup check to my Antimalwarebytes Pro. May I stop and disable it, and how would I remove it entirely? Thanks Glenn
General Discussion
Batch file to start a service if the service is not running
Here what I want : if servicename is running, do nothing. if servicename is not running, then start servicename, then record the date and time. based on my search online, here is what I have so far: net start | find "servicename" > nul 2>&1
General Discussion
Printer service stops
I have a windows system that is using networked printers of various types and sometimes when the user goes to print, it will not work because the printer spooling service turns itself off. I need to know why this is happening and how to prevent this from happening. It doesnt seem to be a driver...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:28.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App