We are sorry for your problem.
Sometimes files recovered by Data Recovery Wizard could not open normally. This is because these files are badly damaged or corrupt. Overwriting, disk fragmentation, virus infection. All these factors may cause the lost data unrecoverable. MS Office files (word, excel, power point) and large file (video files) may have this problem most.
In your case, we suggest you try this:
As there is only one partition on your disk, please connect the disk to another computer as slave and then run our product again. Please try "RAW" mode to retrieve the files. Here is the method for you to adopt:
1.A device list will pop up after you run 'Complete Recovery';
2.Click the "Option" button above, and then switch to the "RAW" page;
3.Tick the two checkbox "Recover RAW files" and "Recover RAW files only";
4.Click "OK" to ensure, program will return to device list page, select the partition or device which you want recover from, click "Next" to continue.
When the search process finished, the result will be sorted by file types.
Because when using this mode, program will not depend on the file system of the partition, you need to identify your desired files and save them manually, sorry for this inconvenience.
By the way, please don't do anything changes (overwrite/delete/format) to your partition/disk which you want to recover data from. And please save the recovered files to your partition which you don't want to recover data from.