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Windows 7: Windows Backup: error "unable to create zip file"

04 Jul 2016   #1

Win 7
Windows Backup: error "unable to create zip file"

I have been running Windows Backup on my Win 7 64-bit Home system successfully for a while. I selected a USB drive as my backup destination, and a number of local folders as the source. I also included my OneDrive folder in the source folder set.

My computer's name was "MIKE-PC". I noticed that my USB drive had a special folder (special icon) labeled MIKE-PC and I was not able to open this folder to view its contents.

Recently I did a few things. I changed my computer's name to PENGUIN and renamed some of the source folders in my backup set. I didn't care at that point whether Windows Backup was working because I was reorganizing my data.

Today I finished reorganizing my data, and went to change the Windows Backup settings. First I deleted both MIKE-PC and PENGUIN from the USB drive. Then I went into Windows Backup and changed the source folder set. The set still includes my OneDrive folder.

I ran the backup. I got an error "Unable to create Zip Folder."

I ran chkdsk and made sure Windows was fully updated.

I ran Windows Backup again and got the same error.

Note that I am using another backup program, IDrive, which backs up to the cloud. That has not caused a problem in the past but I wonder if it can create potential conflicts with Windows Backup.

Any idea how to go about debugging this?

My System SpecsSystem Spec

 Windows Backup: error "unable to create zip file"

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