Error message when trying to use "Repair your Computer" on repair disc


  1. Staarlite
    Posts : 15
    Windows 7 Home Premium 64bit
       New #1

    Error message when trying to use "Repair your Computer" on repair disc


    I used to be able to access the "Repair your Computer" option when I booted up the install and repair disc (that I originally downloaded from digitalriver since I have an OEM installed version of Windows), but now I get the following error message:

    "System Recovery options
    This version of system recovery options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows".

    I've read another post that says the issue may be the Service Pack 1 download:

    "I have heard some people mention that you cannot use the original DVD to recover once "Service Pack 1" is installed but I never tried it for myself. So it is plausible that this is your issue; you may have upgraded to W7 SP1 (part of Windows automatic updates) and the disks were created when you were just W7."

    This is the only explanation I can find for my situation.

    Has anyone experienced this problem and what is the solution?

    I am trying to access the "repair your computer" option to restore a System Image from a backup on an external hard drive because I want to test that it works before I have to use it for real. How ironic that I can't even get access to the option to restore a system image....

    Any/all help appreciated.
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    My understanding is, if your system has SP-1 installed your Repair Disc must also have SP-1.

    If your Image doesn't have SP-1 I suggest making a new Image that includes SP-1.
      My Computer
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