System image problems - image not found


  1. tommy2k8
    Posts : 20
    Windows XP
       New #1

    System image problems - image not found


    I am looking at a system for a friend that has got W7 Home Premium installed. However, he made a system image of his Windows 7 Ultimate system (using Backup and Restore) as he has all his work applications on it (some of the software he uses won't work with W8 or W10.)
    I booted the system with a W7 Home Premium DVD with the external drive (with the image on) plugged in. It listed W7 on the drive, but when I clicked on Next, it said This version of the recovery options in not compatible. This also happens if I select to Restore an image from a different drive.
    I got hold of an installation DVD with a copy of W7 Ultimate on it, installed it, went to Backup and Restore, but Windows said it could not find any images on any connected drives!
    Is there a way to do this?
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello tommy mate probably not a good idea to boot with the external plugged in - something I would be wary of doing. Now as for using the Ultimate image have a read of this and see if it can help you out
    System Image - Recover a Broken Windows 7 System Image
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  4. tommy2k8
    Posts : 20
    Windows XP
    Thread Starter
       New #3

    Thankyou.
    However, I can't even get past Stage 1, as the Image files are .vhdx instead of .vhd!
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Ok mate now I don't know much about the vhdx files but a quick Google came up with this if it is pf any help.
    It seems like you need to oepn those files using other methods anyway have a read and try
    VHDX File (What It Is & How To Open One)
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