System Recovery Stopped Functioning Post Windows 10 Downgrade

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  1. Posts : 12
    Windows 7 Home Basic x64
       #1

    System Recovery Stopped Functioning Post Windows 10 Downgrade


    I tried to upgrade my Windows 7 computer to the latest Windows 10 build. However, there was some issue after upgrading the operating system, which would prevent the computer from shutting down or entering the hibernate mode. I decided to revert back to Windows 7 again, since there were also other issues with software and device driver compatibility.

    The computer successfully reverted back to Windows 7 without any errors reported. However, all of the backup and recovery applications such as the Dell Backup & Recovery / Windows Backup & Restore / Acronis True Image have now stopped working. These applications worked without any issues before the Windows 10 upgrade attempt. All of the bootable media previously created by these applications also now displays errors.

    The option "Repair Your Computer" accessible with F8 key during boot also displays the below error:
    Code:
    Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem: 
    
    1. Insert your windows installation disc and restart your computer.
    2. Choose your langugae settings, and then click next
    3. Click "repair your computer."
    
    Status: 0xc000000e
    Info: The boot selection failed because a required device is inaccessible.
    Please advise on how to restore the System Restore functionality. Thanks.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Welcome to our forum InternetUser

    Here is a tutorial that should help you.
    By:
    Capt.Jack Sparrow

    System Restore General Troubleshooting to Fix Issues
      My Computer


  3. Posts : 12
    Windows 7 Home Basic x64
    Thread Starter
       #3

    Thanks Layback Bear! Sorry. I was unable to reply back earlier.

    I tried all the options from 1 through 12 posted on the page.


    Option (1) To (3) - The function for System Restore was earlier turned-off since I usually use Dell Backup & Recovery Manager for restoring files. I was able to turn-on and create a System Restore point successfully.


    Option (4) - It displays 1 Error and 2 Warnings for the last login.

    This is details displayed for the Error message:

    Code:
    Event filter with query "SELECT * FROM __InstanceModificationEvent
    WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND
    TargetInstance.LoadPercentage > 99" could not be reactivated in namespace
    "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered
    through this filter until the problem is corrected.
    
    Log Name:	Application
    Source:		WMI
    Event ID:	10
    Level:		Error
    User:		N/A
    OpCode:		Info

    This is the detail from the 1ST Warning message:

    Code:
    {tid=B94}
    The Application Virtualization Client Core initialized correctly. 
    Installed Product: 
    Version: 4.6.3.24650
    Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client
    Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\
    Machine Name: WORKSTATION
    Operating System: Windows 7 64-bit Service Pack 1.0 Build 7601
    OSD Command:
    
    Log Name:	Application
    Source:		Application Virtualization Client
    Event ID:	3057
    Level:		Warning
    User:		N/A
    OpCode:

    This is the detail from the 2ND Warning message:

    Code:
    {tid=B94}
    -------------------------------------------------------- Initialized client log
    (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)
    
    
    Log Name:	Application
    Source:		Application Virtualization Client
    Event ID:	3191
    Level:		Warning
    User:		N/A
    OpCode:

    Option (12) - The scan did not display any errors after verification.


    I hope that all this information helps to locate the issue. Please let me know if more information would help?


    Layback Bear said:
    Welcome to our forum InternetUser

    Here is a tutorial that should help you.
    By:
    Capt.Jack Sparrow

    System Restore General Troubleshooting to Fix Issues
      My Computer


  4. Posts : 7,062
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Internetuser,

    Run this fix for error 4
    http://support.microsoft.com/default...;en-US;2545227

    It will reset the permissions and might also clear the other errors

    Roy
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Those logs don't help me much; but Microsoft has a bunch of ideas online on how to repair this problem.
    One thing you could try. It might help and will not hurt.

    sfc /scannow. Here is a tutorial. It will check Windows 7 system files and repair if in can.

    By Brink.
    SFC /SCANNOW Command - System File Checker

    Please note:
    Somewhere on this forum or the Ten Forum I have read something about this same problem when coming back to Windows 7 from W-10. I just don't remember where.

    I will go back to the ranch and see if I can get some more eyes to look at your problem.
    Hang in there it might take some time. I would wait before doing anything exotic.

    Edit:
    Their you go. More help while I was searching on line.

    Thank you torchwood.

    Jack.
      My Computer


  6. Posts : 12
    Windows 7 Home Basic x64
    Thread Starter
       #6

    Thanks Torchwood!

    The download for Fixit Wizard does not seem to work anymore; however, the instructions and script at the bottom of the linked page does not fix the issue either.
      My Computer


  7. Posts : 12
    Windows 7 Home Basic x64
    Thread Starter
       #7

    Thanks! I ran the 'sfc /scannow' command, but it reports that no integrity violations were found.

    I assume that installing Windows 10 most probably changed some system boot setting, since the bootable Dell Recovery disc and even Acronis Recovery device does not run anymore? Is there any means to revert back the boot setting such that Dell Backup Manager starts to work?

    I do not plan to try any exotic solution right now, but the issue needs to be fixed. Though the computer is now working, it would be disastrous if it crashes again, since then there would be no way to fix it!


    Layback Bear said:
    Those logs don't help me much; but Microsoft has a bunch of ideas online on how to repair this problem.
    One thing you could try. It might help and will not hurt.

    sfc /scannow. Here is a tutorial. It will check Windows 7 system files and repair if in can.

    By Brink.
    SFC /SCANNOW Command - System File Checker

    Please note:
    Somewhere on this forum or the Ten Forum I have read something about this same problem when coming back to Windows 7 from W-10. I just don't remember where.

    I will go back to the ranch and see if I can get some more eyes to look at your problem.
    Hang in there it might take some time. I would wait before doing anything exotic.

    Edit:
    Their you go. More help while I was searching on line.

    Thank you torchwood.

    Jack.
      My Computer


  8. Posts : 12
    Windows 7 Home Basic x64
    Thread Starter
       #8

    Thanks Torchwood!

    The download for Fixit Wizard does not seem to work anymore; however, the instructions and script at the bottom of the linked page does not fix the issue either.

    torchwood said:
    Hi Internetuser,

    Run this fix for error 4
    http://support.microsoft.com/default...;en-US;2545227

    It will reset the permissions and might also clear the other errors

    Roy
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    I have never used a Dell computer so Dell Backup Manager is foreign to me.


    What method did you use to upgrade to W-10?
    How did you go back to Windows 7?
    What method did you use?

    Have you activated Windows 7 again and what fashion did you do that?

    I ask these kinds of questions because it might help others to help you with your problem.

    ---------------------

    I truly believe answering these question would be helpful.


    1. What method did you use to upgrade to W-10?

    2. How did you go back to Windows 7?
    What method did you use?

    3. Have you activated Windows 7 again and what fashion did you do that?

    Knowing exactly how you got where you are at now should be helpful.
    Last edited by Layback Bear; 16 Jul 2016 at 23:48.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    I use Dell, but never liked a factory installation. So I never paid any attention to Dell BackUp & Recovery.

    For Dell BackUp & Recovery and Acronis True Image, I think it would be better to install those afresh.


    See it that action can make those application workable.
      My Computer


 
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