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#1
Factory Reset - Gone Wrong, Data Recovery?
Hi,
Apologies if I've posted incorrectly.
1.Acer Aspire 5552 - attempted to use Acer erecovery Management to reinstall windows 7 due to corrupted files (Windows update wasn't working).
2.I chose option to have erecovery back-up my data to a separate partition before reinstalling OS; this didn't appear to work,
a. erecovery showed 'Restoring System 100%', 'Updating System 99%'
b. the programme seemed to get stuck on 'Updating System 99%'
3. I let the programme run for 3 hours then hard-powered the computer down, after powering up, computer reverted to erecovery Management programme where I commenced the procedure from the beginning, I left the computer running overnight - 9 hours later I was presented with the same problem as detailed in point 2a,b.
4. I also used the rescue disks that I created when buying the laptop - these didn't work either.
5. Not sure what to do I powered the computer down & powered back up - the computer attempted to 'resart services' but windows wouldn't fully load.
6. I pannicked & then did a factory reset; this worked, however I've lost about 40gb of files.
7. I pulled the hard-drive from the laptop immediately & haven't used it.
*What are my best options for attempting to recover my files (if any), I've downloaded Testdisk/photorec but have not had much success (I'm a novice with Testdisk/photorec).
*Any help would be greatly appreciated - I realise I should have done a separate back-up, but I trusted the acer erecovery management software to do this & it obviously hasn't!
Thanks
Dean.