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Windows 7: Windows stuck at a reboot loop after Update

13 Nov 2016   #1

Windows 7 Professional 64 bit
Windows stuck at a reboot loop after Update


My brother's laptop has Windows 7 Ultimate 64-bit installed. Yesterday Windows installed a lot of updates and asked for the usual restart to complete them. Computer was rebooted and ever since it's stuck at the blue Welcome screen. "Configuring updates, do not turn off your computer" this is the last thing you see for 1-2 minutes then it reboots automatically.
My first thought was that System Restore is gonna solve this, as it has helped me in the past too.
The problem is, of course, that Windows cannot complete the boot, so the usual "type cmd in the search bar" doesn't work. I've tried "Safe boot with command prompt", it cannot complete boot either.
I've tried with a Windws 7 (Prof 64bit) install DVD, I clicked on the System Restore and it gave me an error message: specify operating system! reboot and choose an operating system". I don't even understand, it only has one op. system installed.
Also, aut. repair gave me another error message that this installation disc is not compatible with the Windows the computer has installed. This could be the problem??
If I download the same version (Ultimate 64-bit), make a bootable pendrive and try restoring with that, it's gonna work? This is what I hope, otherwise I'm out of ideas. Obviously, the quickest and most simple way would be a clean install (but there's only one drive, with a lot of personal data, so those would be lost).

Any idea guys???
My System SpecsSystem Spec
13 Nov 2016   #2

Win-7-Pro64bit 7-H-Prem-64bit

Not much but yes startup repair with media would be about the only thing left to try :/
Microsoft Windows and Office ISO Download Tool

Ultimately this is why system imaging is so important and so is the winpe recovery cd or flash media macrium reflect prompts everyone to create after first opening it for the first time it has startup repair included along with system image recovery tool if one is created ahead of time
Imaging with free Macrium

Create Backup Image with Macrium Reflect by Britec - YouTube
My System SpecsSystem Spec
13 Nov 2016   #3

Windows 7 Professional 64 bit


By the way, do you guys think it can be HDD failure? I say this because when the computer is on, the hard drive is constantly crackling and rattling (if these are the right words).
Also, the system is incredibly slow, boot is 3-4 minutes and programs start up extremely slowly (especially compared to my SSD system).

I told him the best solution is to move the files to an external hard drive (and buy a new one); not to wait until it completely crashes and all the data is lost.
My System SpecsSystem Spec

13 Nov 2016   #4

Win-7-Pro64bit 7-H-Prem-64bit

Sounds like sound advice :)
Every manufacture of hdd's has utilities to test them
You can use free mini tool to search/ surface test for bad sectors too
Best Free Partition Manager for Windows | MiniTool Partition Free
My System SpecsSystem Spec

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