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Problem with System Restore - usb drive not recognised
So I have been trying to sort this out all day to no joy.
I have a system restore image on an external hard drive and was sent a replacement hard drive for by dell.
I got to the point of restoring from the system image, however when I reboot to continue I cannot select the external drive or see it to select the backup image.
I have followed a few threads around but not got anywhere - I have tried to point it to the correct drivers, but nothing seems to have worked to allow me access to the drive, pretty ridiculous that you aren't told about the huge flaws in the system restore process!
Is anyone able to confirm a way to do this, it's windows 7 pro, its a WD elements Hard drive, i've tried it in the usb 3.0 slots, in the usb 2.0 slots, ones on the front, ones on the back, tried to load the nusb3hub.inf files at the prompt and anything else I've managed to find on the web, but at the moment I'm looking at having to reinstall all my programs and files a different way, which is another day of not working
any help would be appreciated