Problem : The selected system image...(a different question)


  1. Outworld
    Posts : 1
    Windows 7 Home Premium x64
       New #1

    Problem : The selected system image...(a different question)


    hi. I want to restore my windows 7 home premium x64 from external HD on my hp laptop which was taken 1 year ago. I used an windows 7 installation disc for restoring which has both 32 and 64 bit windows 7 and both editions. now when selecting the back up then next it says : the selected system image cannot be restored in this recovery environment.
    I searched the entire the internet and I read they say that they are trying to restore a 64 bit windows from a 32 bit windows disc but my disc has both 32 and 64 bit windows.
    What's the problem?
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    your search findings are correct
    your running 64 bit, but your recovery boot media has 32bit >>>first<<< so it fails.
    Your gonna have to get rid of the 32bit version on your recovery disc/hdd


    Roy~
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