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Windows 7: Problem : The selected system image...(a different question)

01 Feb 2017   #1

Windows 7 Home Premium x64
Problem : The selected system image...(a different question)

hi. I want to restore my windows 7 home premium x64 from external HD on my hp laptop which was taken 1 year ago. I used an windows 7 installation disc for restoring which has both 32 and 64 bit windows 7 and both editions. now when selecting the back up then next it says : the selected system image cannot be restored in this recovery environment.
I searched the entire the internet and I read they say that they are trying to restore a 64 bit windows from a 32 bit windows disc but my disc has both 32 and 64 bit windows.
What's the problem?

My System SpecsSystem Spec
01 Feb 2017   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

your search findings are correct
your running 64 bit, but your recovery boot media has 32bit >>>first<<< so it fails.
Your gonna have to get rid of the 32bit version on your recovery disc/hdd

My System SpecsSystem Spec

 Problem : The selected system image...(a different question)

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