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Windows 7: Creating Restore Point and Monthly Patches now take a long time

09 Mar 2017   #11
debodun

Windows 7 Ultimate x64
 
 

This is what my computer tower looks like, but I have no idea if the innards are original equipment since I bought it as a refurb from an electronics "fix-it" shop. They probably just used the case to put the components in.

I looked on Angie's List for this shop and it didn't get a very good rating. Here what one customer said about them:

They built a new Gateway computer for me in 2013. Since then I have had repeated problems with an error message "If this software was not purchased for corporate or institutional use it may be counterfeit...using counterfeit software exposes your computer to increased security risks including viruses...change product key."
This has happened several times since I purchased my computer. When I asked about it, I was told by the owner that they purchase the software and install it under what they term a "blanket license."




Attached Images
Creating Restore Point and Monthly Patches now take a long time-my-computer.jpg 
My System SpecsSystem Spec
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09 Mar 2017   #12
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok have got an idea of what you have now and there would be a way of opening the machine either top or bottom - otherwise how would they be able to service it or replace parts. The grill at the front I am going to guess is the air intake for cooling and if you have a really bright light - one of those cheap little multi LED torches is ideal - then look in there and see what if any dust and crud is stuck there you may be able to see the fan but never having to have worked on one of these I am not sure.

Now whoever built this machine would have put an OEM copy on the device (I very much doubt it was a retail one unless you specified that) and there should be a sticker on the bottom indicating at least what OS you have. If that machine was built in 2013 it might be likely the OS was 8 or 8.1. If it was 7 then it should have a code on the sticker. I personally always am concerned about refurbished machines as that term can be just about anything - as you say they could have just taken any case and put in whatever they thought enough or it could have been as simple as changing a GPU or sound card (examples) and doing some general tidying up. Having said all that the case may be somewhat older than a 2013 model machine. An idea to do is to go to that store and ask just what they did put in the machine components and software.

So just while I am thinking of it have a good look at the bottom and see what stickers there are attached to the case and let us know what they are I am attaching a pic of what those two system stickers would look like and the 8 sticker could possibly be the same as the 7 sticker.

The blurb that you say another customer quoted is simply ( I am fairly sure) all about keeping the Windows updates to date because quite a lot of them are security patches for software either system files or Microsoft security features.

Look I am really sorry this is dragging things out but sooner or later we shall get to what the problem is.
My System SpecsSystem Spec
10 Mar 2017   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Have you run the MS
disk clean-up.

If not run it, use both options.

If you have never run it then AFTER, it will perform a secondary clean up when you shutdown and restart could take up to 30mins.

note also check the max size of your restore option.

Roy
My System SpecsSystem Spec
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10 Mar 2017   #14
debodun

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
note also check the max size of your restore option.
How do I do that?
My System SpecsSystem Spec
10 Mar 2017   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi There,
go

control panel .. system ..system protection ..configure .. adjust using slider.

Roy
My System SpecsSystem Spec
10 Mar 2017   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by debodun View Post
Are these the "stickers" you wanted to see? I noticed one of them says "Vista" on it, but I have Windows 7 - 64 bit as the OS.

BTW - why was a computer with 2 MB RAM adequate 5 years ago not now? What's changes? I'm an old lady that doesn't know much about technical issues or troubleshooting.
Yes well that is the very original install someone has put an OEM on your machine but has not put the sticker on the bottom of the machine. Oh and when you send pics of the sticker you need to obliterate the code somehow as someone could possibly use it for illegal purposes

The RAM well because the systems are now more involved than ever and programs you add will use up the RAM real quick so usually it is recommended that 3GB minimum is used preferably 4GB especially for a 64bit system as you have there now.

How did you go with Roy's advice the system protection and disk cleanup??
My System SpecsSystem Spec
11 Mar 2017   #17
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Deb,
as your specs are the bare minimum, have a read of this tutorial.
Optimize Windows 7
(click on the blue link for actual instructions)

Roy
My System SpecsSystem Spec
11 Mar 2017   #18
debodun

Windows 7 Ultimate x64
 
 

I was looking around for some info on this issue I'm having and found this article:
Important Changes for Windows Updates Coming in February 2017 | Norton Community

Of course the February patches were withdrawn and promised this month. With the patch updates due this coming week, maybe there will be a "fix" for the problem, if I've interpreted the article correctly. I just hope MS has repaired the problem with their patches that made them hold up the Feb updates.
My System SpecsSystem Spec
11 Mar 2017   #19
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello again now you mention Norton do you have that AV installed?? I ask because I am not a great fan of it and if it were me I would change it to something better.

Now we both have mentioned the specs are minimal for the machine and the OS you are running I would at least up the ante to 4GB of RAM that tutorial Roy linked is extremely good too this is what I wrote up in advance to using that tutorial - no offence Roy.
Just a little something that will make your machine a little faster and more efficient is this Optimize Windows 7
It is my bible when installing an OS on my machines and also when I am fixing friends and family machines too.
Now if you go through it slowly you will find lots of tweaks and they are all really thoroughly done by the authour Brink a fellow who is in my mind brilliant and if you need to ask questions he is just the most obliging person around.
The other thing is that you may lose some of the "bling" such as transparency (you don't have to I find it unnecessary) and all the tweaks are reversible.
If you do get stuck just post back in that tutorial and you will get help. Another bonus using this tutorial is that it helps you find your way around your machine and Windows 7!
Just one tip I would say you start with is do this Registry - Backup and Restore do this and it will save you a lot of grief if you are ever doing things in the registry and even if you don't it is a good back up to have if your system ever gets corrupted.
(pretyped to save time)
My System SpecsSystem Spec
12 Mar 2017   #20
debodun

Windows 7 Ultimate x64
 
 

I DO NOT have Norton installed. My AV is MS Security Essentials.
My System SpecsSystem Spec
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 Creating Restore Point and Monthly Patches now take a long time




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