I'm having so many issues with Backups

I'm having so many issues with Back ups and i just dont know what to do. From what I've found there are instructions ( Found here : https://support.microsoft.com/en-gb/...-or-0x80070003 my error atm is 0x81000037 ) and it mentions finding reparse points and ive tried following the instructions but i cant seem to find any folders with the type mounted volume sample. Thanks for the help.

I'm posting my CMD DIR/AL/S results incase this will help:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Lee>DIR/AL/S
Volume in drive C has no label.
Volume Serial Number is 64C9-ED7B

Directory of C:\Users\Lee

21/12/2013 15:14 <JUNCTION> Application Data [C:\Users\Lee\AppData\Roami
ng]
21/12/2013 15:14 <JUNCTION> Cookies [C:\Users\Lee\AppData\Roaming\Micros
oft\Windows\Cookies]
21/12/2013 15:14 <JUNCTION> Local Settings [C:\Users\Lee\AppData\Local]
21/12/2013 15:14 <JUNCTION> My Documents [C:\Users\Lee\Documents]
21/12/2013 15:14 <JUNCTION> NetHood [C:\Users\Lee\AppData\Roaming\Micros
oft\Windows\Network Shortcuts]
21/12/2013 15:14 <JUNCTION> PrintHood [C:\Users\Lee\AppData\Roaming\Micr
osoft\Windows\Printer Shortcuts]
21/12/2013 15:14 <JUNCTION> Recent [C:\Users\Lee\AppData\Roaming\Microso
ft\Windows\Recent]
21/12/2013 15:14 <JUNCTION> SendTo [C:\Users\Lee\AppData\Roaming\Microso
ft\Windows\SendTo]
21/12/2013 15:14 <JUNCTION> Start Menu [C:\Users\Lee\AppData\Roaming\Mic
rosoft\Windows\Start Menu]
21/12/2013 15:14 <JUNCTION> Templates [C:\Users\Lee\AppData\Roaming\Micr
osoft\Windows\Templates]
0 File(s) 0 bytes

Directory of C:\Users\Lee\AppData\Local

21/12/2013 15:14 <JUNCTION> Application Data [C:\Users\Lee\AppData\Local
]
21/12/2013 15:14 <JUNCTION> History [C:\Users\Lee\AppData\Local\Microsof
t\Windows\History]
21/12/2013 15:14 <JUNCTION> Temporary Internet Files [C:\Users\Lee\AppDa
ta\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\Lee\Documents

21/12/2013 15:14 <JUNCTION> My Music [C:\Users\Lee\Music]
21/12/2013 15:14 <JUNCTION> My Pictures [C:\Users\Lee\Pictures]
21/12/2013 15:14 <JUNCTION> My Videos [C:\Users\Lee\Videos]
0 File(s) 0 bytes

Total Files Listed:
0 File(s) 0 bytes
16 Dir(s) 2,911,883,264 bytes free

C:\Users\Lee>

Hi Unc,
the strangest thing in your post and most likely causing the problem
Volume in drive C has no label.

I think your best bet is a repair install to recreate the junction points.

use your installation disk if you havn't got one
run this tool copy/paste the output and i'll see if i can get one.
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

Thank you so much Roy for the quick response. I have one question, what does the tool you have linked do exactly

shows me the status of your comp, its been posted 100's of times before NO personal data.

Roy

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {25CB7940-989F-478F-9863-E281DB38DAED}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{25CB7940-989F-478F-9863-E281DB38DAED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-1093772476-129447220-2282550039</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2803</Version><SMBIOSVersion major="2" minor="8"/><Date>20150521000000.000000+000</Date></BIOS><HWID>E8FB3707018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAAFAAAAAQABAAEAHKL211YjrA5YKC4zqIe0DhwBmJBVlRyWyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
UEFI ALASKA A M I

Hi Uncle,
well its not surprising really,
its a counterfiet install, and a bad one at that.

You have a Retail motherboard trying to use an Asus oem key via a hack.

Until you install a genuine OS no further help will be provided.

Roy

Damn man i thought so when reading it myself. The place i bought this PC from said he couldn't provide me with a disk for the windows i had paid for but i didn't really think much of it. Thanks for the help so far

Hi Uncle,
try Box.com, or a ruputeable computer builder, such as Novatech.
More than likely you will only be able to get a Pro version, give or take £130.

roy

Roy do you know if there's any way I could report the store or shop owner for providing me with the hacked Windows or counterfeit copy?