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Restore backup from separate hard drive.
Hello
I'm new to this site and am not very techinally minded so will need simple explinations of how to do things!
Due to my HP Pavilion g7 being stuck in a loop of diagnosing and repair which I couldn't get it out of I have done a factory reset.
In one way I am pleased to have done this as it's now back on Windows 7 rather than Windows 10 upgrade.
During the factory reset process a screen came up with the option to do a backup of files.
As I had a lot of photos and documents on this laptop I did the backup which I saved on a separate hard drive.
So now my laptop is back to it's factory state and I need to know how to restore my files.
I can see the backup file on the separate hard drive, but when I go into the backup and restore on my laptop it doesn't find it.
I have also tried copying the backup on to the C drive of my laptop, but again my laptop doesn't find it.
So how do I get this backup to my laptop?
The backup contains the following:
A file 'FBData'
A file 'language'
BurnLibrary.dll
DiscVerifierLib.dll
FileBrowser.dll
HPFileMgr.dll
Restore
Hopefully someone can help.
Thanks in advance.