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I can't boot and no restore points work...
I have a HP Windows 64 Ultimate computer that gets stuck loading drivers (according to the ntbtlog.txt log) resulting in 7 just rebooting at the Windows logo splash screen.
I was using IOBIT's Advanced SystemCare trying to speed up a slow computer. For whatever reason, this program, which is usually fine, slowed down to a crawl while installing some security updates. After the security updates were completed, I no longer had any sound so I tried a System Restore - which did not work. System Restore still shows multiple restore points, but none of them work. All my important data and files are thankfully unaffected - but I just can't boot to 7.
What I've tried thus far in general terms (none of which has been successful):
1. Reboot
2. System diagnostics (hard drive and memory are shown as passed)
3. Startup repair (which fails and shows an 'An unspecified error occurred..' 0x8800700b7 and 0x880070002)
4. Windows RE System Restore (which states that it's restoring files and eventually also shows an 'An unspecified error occurred...)
5. At Windows RE Command Prompt, chkdsk f/r (which just stopped at Stage 3 security descriptors) and on subsequent attempts has not worked - just stating that the disk is locked and then when I unmount the disk it still doesn't work.
6. At Windows RE Command Prompt, sfc /scannow (which reported that it could not work due to pending repair task)
7. Booted from DVD with a Windows Ultimate 64 Upgrade disk (which is all I have), try a repair install (using Upgrade option) where I get a compatibility report that I can't upgrade because I booted from the Upgrade DVD).
I never had any significant issues with this computer before. I don't have a disk image (which was stupid on my part) because I just assumed that restore points always worked (which they had for me before this incident). Anybody have a solution that might fix Windows 7? I can think of only 2 options left - neither of which I really want to do - getting a full version of 7 or upgrading to 10. I'm trying not to completely reinstall Windows if at all possible. I've been using Windows since 3.1 and I've never had an issue like this.
Last edited by GMX; 20 Nov 2017 at 18:13.