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#1
Reset needed, no option given
Hi, I searched this forum for this issue, but didn't find the same one.
I have an old hp pavilion dv6500, in rather bad shape,win7 ultimate now (though it was Vista originally). I am planning to upgrade RAM in the near future, but for now I want to completely restore the system to clean factory windows. However when I run System Restore, no initial state option is given to choose (or any option really, noone bothered to make a restore point). I do not know if a backup restore point should manually be made immediately after the laptop was purchased, it is quite old. I didn't attend to this laptop all this time because I was not the one using it. But now because of how slowly the device runs and how many errors are occuring, I see no other option - I must restore it. I'd rather not perform a complete format.
How can I restore to original state windows 7 now?