Win 7 backup failure - 0x80070002 - after new system drive installed

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  1. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    This is my disk management setup:
    Win 7 backup failure - 0x80070002 - after new system drive installed-diskmgmt.png

    Along with the previously mentioned backup error, here are some other examples of what I am observing:

    This is what the 'bcdedit' output looks like.
    Win 7 backup failure - 0x80070002 - after new system drive installed-bcdedit.png

    This is the System Control Panel Advanced tab.
    Win 7 backup failure - 0x80070002 - after new system drive installed-defaultos.png

    And finally the msconfig boot tab.
    Win 7 backup failure - 0x80070002 - after new system drive installed-msconfig.png

    And here are some select details from the BIOS setup for the ASUS Z170-P;

    SATA ports
    • SATA6G_3: Samsung 850 EVO 25GB (Disk0 / G: -- called Linux SSD but it only contains a Linux VM image)
    • SATA6G_4: Seagate ST1000DM 1TB (Disk1 / E: and I: (yes I know poorly partitioned ))
    • SATA6G_5: Samsung 860 EVO 1TB (Disk2 / system drive)
    • SATA6G_6: Maxtor 6L250R0 250GB (Disk3 / F: (old drive))

    Note that Disk4 is an external USB drive.

    The new 860 EVO replaced the 850 EVO as the system drive.

    Boot priority
    1. Windows Boot Manager (SATA6G_5 Samsung 860 EVO)
    2. Seagate Backup+ Desk SH04 (not sure why -- USB?)
    3. SATA6G_5 Samsung 860 EVO


    SATA mode selection: AHCI

    And there is something else called HDD/SDD SMART Device in this BIOS -- but I can't find anything in the documentation about it. But the Samsung 850 EVO device is listed there.

    One thing I did neglect to mention initially: when I was installing the new drive, I had a DVD drive that I disconnected from the SATA port to allow me to connect the new system drive (and left the DVD drive disconnected because I don't really use it anymore).
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  2. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    Are there any further suggestions?

    I haven't been able to get anywhere...
      My Computer


  3. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #13

    Disc 4 is showing as having an EFI system partition which is not compatible with your current windows installation. Disconnect Disc 4, go into the BIOS & set Disc 2 (which has the Windows 7 installation) as the first boot item, save & see if everything works.
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  4. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    Thanks for the suggestion, Ranger. Unfortunately it didn't work.
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  5. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Actually I think I'll try swapping the new SSD SATA port with the old one and see if that works.
      My Computer


  6. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Even swapping the SATA ports didn't work -- back to the drawing board...
      My Computer


  7. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    Another thing I have found in my setup:

    I have *two* BCD files. One is is B:\Boot\BCD which if you notice in my previous post is the "System Reserved" volume. The other one is in C:\BOOT\BCD which is flagged as the "System" partition.

    I'm wondering if this is the problem -- Windows doesn't know which BCD file to use?
      My Computer


  8. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Well months later and this has finally been solved.

    I continued to have no problems using the PC except for the original issues that I stated at the beginning of the thread. However, a recent set of Windows updates triggered a bad situation. After the updates were applied, the usual restart had to occur. When the restart began the bootup phase, I got the error 0xc0000428 "Windows cannot verify the digital signature of this file".

    This left me in a state where I could not get past the boot manager. In the BIOS everything seemed OK except for multiple duplicate boot device entries some of which had different boot behaviour (some would try to boot into my new SSD, some appeared to try and boot using my old drive). In any case, I tried using the Windows 7 installation drive to use Startup Repair. Initially it could not do anything because it did not see an operating system installed -- even though when I tried looking for drivers to load in that screen it could see all of the drives including the one with Windows installed on it. Even bootrec /scanos returned nothing.

    Later I tried disconnecting all but the Windows drive. I found using diskpart that the drive was not active as the boot drive so I set it to be so. Then, when trying the bootrec /scanos, it ended up finding an OS. I then proceeded with the other bootrec commands to try and repair the boot config. However, it still wasn't successful on bootrec /rebuildbcd (something about the device not being found or something -- can't remember now).

    Finally, after some more frantic searching on the web, I stumbled upon a post that sounded quite similar to my bootup issue. I did notice that the Windows boot partition was labelled D: while the System partition was labelled C: The magic formula that fixed it then became:

    > diskpart
    > select vol d
    > active
    > exit
    > bcdboot D:\Windows /s D:
    > bootsect /nt60 all /mbr

    After the restart and selecting the right boot device in the BIOS to boot from, I finally got Windows to start up. After setting the BIOS boot order correctly and re-attaching the rest of the drives I was able to get everything back up. And the rest of the issues at the beginning of this thread were finally corrected. (You wouldn't believe how close I was to re-installing...)

    I hope this post might help others with this extremely frustrating problem.
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  9. Posts : 2,774
    Windows 7 Professional 64-bit
       #19

    I'm bookmarking this, to copy down solution when at home. I thought System Reserved or boot partitions normally do not have drive letters assigned -- this is a bit new to me :)
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  10. Posts : 2,774
    Windows 7 Professional 64-bit
       #20

    "bcdboot D:\Windows /s D:" Did you mean to type in your post: "bcdboot C:\Windows /s D:" ?
    I thought Windows resides in the C partition, even though the boot partition resides in D partition.
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