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Windows 7: Best method to offload files from failing SATA drive?

18 Apr 2019   #1
teckneeculler

Win7Ultimate
 
 
Best method to offload files from failing SATA drive?

My 2TB Seagate Barracuda, used for storage in my tower, is on the verge of failure after 16 months.

(This is the second time I've had this problem - its predecessor lasted 26 months )

Fortunately, the newer is one is covered by the 24 month warranty, but I'm having problems off-loading its files - the process is extremely slooow - so slow that its 1TB of contents could take 20 - 30 hours, going by what I've done already using Windows built-in copier, during which time it might fail altogether.

Question: Any suggestions as to a better method for this? I have TeraCopy, and there are numerous other copiers available. Maybe in DOS, via command line? I could image it with Macrium. Or clone it, perhaps. Or I might be able to move it from the tower into a USB container.

Suggestions please.

NOTE: No bugs on the HDD, thoroughly checked multiple times with Malwarebytes, Kaspersky Rescue Disc, HitMan Pro, RKill, TDSKiller etc etc.


Crystal Disk used for analysis - see attachment.




Attached Images
Best method to offload files from failing SATA drive?-crystaldisk-analysis-s-hdd.png 
My System SpecsSystem Spec
.
18 Apr 2019   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

I would be tempted to clone/image it, using a tool that will skip bad sectors - and/or that can exclude any files/folders.

There might be stuff on there you don't want to copy.

You could try diskgenius. It is on my boot media. It can make file based images, with exclusions.

Best method to offload files from failing SATA drive?-diskgenius-partguru-exclude.jpg

Or you could try the giveaway of O&ODiskimage pro v12 which can make images with exclusions and skipping bad sectors as well as clones.

Best method to offload files from failing SATA drive?-o-o-exclude.jpg


You have had bad luck with those seagates. I have a different model ST2000DM008 - only one platter and a massive 256mb cache. It is very quick for a spinner and low power usage, but it hasn't had much use, so I don't know how reliable it is.

Best method to offload files from failing SATA drive?-st2000dm008.jpg


My System SpecsSystem Spec
19 Apr 2019   #3
teckneeculler

Win7Ultimate
 
 

Thanks for the tips, I'll try both apps.
I like the look of your ST2000DM008 HDD - 1 platter and only 2 heads sounds less fragile than 3 and 6.
So I've ordered one.
Not sure what the merchant will offer me to replace the failing ST2000DM001 (which is what the case says, not ST2000DM006, as Crystal Disk shows in the pic above).
I'll report back after testing - first, O&O, then Disk Genius.
Cheers
My System SpecsSystem Spec
.

19 Apr 2019   #4
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

O&O diskImage 12 GIVEAWAY
Register: (the registration page is in German - don't worry about that)

Registrieren Sie sich hier fur Ihre kostenlose Vollversion von O&O DiskImage 12

They send an email. Click the link in the email they sent you and you will receive another email with your license key

Download English version of the program:
Download Archive
My System SpecsSystem Spec
19 Apr 2019   #5
teckneeculler

Win7Ultimate
 
 

Thanks for the link
I've just been reading this 10-page thread Best method/tool for cloning a failing HDD for Data Recovery? about recovery methods and it seems that Macrium won't work on a disk that has more than a couple of bad sectors.

It'll be interesting to see how DiskImage copes.
My System SpecsSystem Spec
19 Apr 2019   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

O&O Imaging Options>Advanced

Best method to offload files from failing SATA drive?-o-o-imaging-options.jpg


O&O Cloning Options >Advanced

Best method to offload files from failing SATA drive?-o-o-cloning-options.jpg


My System SpecsSystem Spec
20 Apr 2019   #7
teckneeculler

Win7Ultimate
 
 

Thanks again for the added tips, I was wondering about the Control for skipping bad sectors.

PS: Haven't tried it yet. The drive has disappeared from My Computer (as it's done several times since it started misbehaving), but I guess it'll show when I run DiskImage.
My System SpecsSystem Spec
20 Apr 2019   #8
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Quote:
The drive has disappeared from My Computer (as it's done several times
That is not very encouraging.
My System SpecsSystem Spec
20 Apr 2019   #9
teckneeculler

Win7Ultimate
 
 

Quote   Quote: Originally Posted by SIW2 View Post
That is not very encouraging.
LOL, you're not wrong.

This business started about a week back. I couldn't figure out what was wrong with my computer. At first it was just an extremely slow boot - like five minutes to run through the BIOS and Windows splash screens, then another minute or two for the desktop to settle down.

Then I might run something like 'msconfig' from a run box, and that would take 30-40 secs to bring up the msconfig executable.

(Instead of pretty much instantaneous, as it's now doing without that drive showing up)

I tried every bug fix I could think of without any nasties being found, plus a lot of other diagnostics.

Turns out, all that was wrong was Windows didn't like the behavior of the failing drive.

Once I understood what the problem was I tried copying stuff off the drive but that was impossibly slow. So I started deleting some older, redundant files. That was similarly slow, but the deleting did work, whereas as the copying was hopeless. Sometimes the drive would just disappear as it's done now.

It usually comes back after a bootup, though. But I guess that won't continue for long.

Actually, the previous failed (identical) drive still runs after a fashion - like it didn't die completely. Maybe this one will do the same. But all I want now is to be able to save the remaining 800-900MB of files before they're irretrievable.
My System SpecsSystem Spec
20 Apr 2019   #10
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Good luck.
My System SpecsSystem Spec
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 Best method to offload files from failing SATA drive?




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