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New Dell XPS 8700 Win7 Pro 64 (OEM Recovery Media Not Valid?)
Hi
I purchased a new in box Dell XPS 8700 PC from Amazon a few months ago, reason being it was a factory Win7 ( Up gradable to 8.1). My last PC died and I wanted to stay with 7 as long as possible.
This came in the dell factory sealed box with the Dell Operating System Recovery Media for 8,1 ( but actuially has Win7 Pro on it also.)
When I first got the PC I did use the recovery disk and it worked fine. Again this disc is a Dell Disc and came sealed in the Dell packaging.
Today I installed a new HP printer and for some reason I received a error that the PC was unable to start with one of the notations that i may have been caused by new hardware. So I unplugged the USB cable from the printer and attempted to restart the PC.
Same issue so I restarted using the F12 key and then choose to boot from the Dell disc, then went to the repair section and clicked on fix the start up issue. The disc ran and then it asked to insert the Win7 media to continue .
Since the OEM disc was already in the dvd drive I ejected it and reinserted it , disc ran and then I got a message that the disc was not valid.... Not Valid ? What the heck its a Dell sealed disc that I had ran before and worked as it should.
My next step was to use my dell recovery disc that I burned as soon as I bought the PC.
Restart>F12>Boot from Dvd drive to recovery disc. Was able to run the fix start up issue and restart.
So I restarted and tried that same disc again and basically got the same issue disc not vaild?
Any ideas?
Also prior to doing any of this I have Acronis True image 2020 and did make a system back up last week. Anyone think I should try doing a system restore off of that or should I just leave well enough alone?
Did run a SFC/Scannow and that passed as well as running the chkdisc /r /f /x and ran that, I was not at the PC when that was over but I suspect that there were no errors as there was nothing on the screen....
As you know Win7 is no longer supported so Dell or MS will be of any use, perhaps somebody here could explain what is going on???