CD/DVD still not working and I really need it.


  1. Mike Lynch
    Posts : 890
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    CD/DVD still not working and I really need it.


    This morning I attempted a "backup" CLONE of my W-7 Pro C:/ Drive.
    Acronis failed.
    WD Acronis would not download.
    MiniTool Partition Wizard failed.
    MiniTool Shadow Maker Failed.
    Acronis Has been applying User Settings "forever".
    I'll assume after several hours, it's failed also.
    DiskGenius "was" able to CLONE the drive and now it's bootable in another PC.
    What's up with the DVD, I have no idea.
    Any thoughts or guesses would be appreciated!

    Best regards,

    Mike

    - - - Updated - - -

    Spoke way too soon!


    Neither wireless nor USB wired Keyboard or Mice work.

    Unfortunately, the "new" PC I installed the DiskGenius Cloned Disk in does not have PS2 Ports.

    The "old" PC that the Disk was Cloned from was using wired USB Keyboard and Mouse.

    PLEASE HELP!
      My Computer
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  3. samuria
    Posts : 3,892
    win 8 32 bit
       New #2

    Have you got wired keyboard mouse its a problem it does load new drivers until it starts
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  4. siliconbeaver
    Posts : 253
    Windows 7 Pro 64-bit
       New #3

    looks missing drivers of USB3/3.1/3.2. It could be complex to Mike to integrate them into Windows 7 install media.

    Another easy solution, download HP Windows 7 install media from HP web/cloud, HP recovery. the media has what HP requests. with it, clean-install HP PC will be much easier. (smooth and quick).


    HP Cloud Recovery, link per SIW2
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    you should be able to get the exact one for your machine from the cloud recovery tool.

    HP Cloud Recovery
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  6. Mike Lynch
    Posts : 890
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #4

    "Rain" Cloud Recovery?

    Yes, I searched for the Download but no Cigar!

    My PC is an Hp EliteOne 800 G1 Business Class Non-Touch Screen.

    Yes, there are some that "appear" to be potentially correct however, 1000 vs 800 is 200 out of spec.

    By HP's standards that's not bad but I have so much on my plate since the Hack I'm afraid to chance it.

    The following image is from the HP Product Scanner and the HP Product Scanner Download (well almost but no cigar) HP half baked support.

    - - - Updated - - -

    SIW2 and siliconbeaver, PLEASE review what I have added to the POST. Perhaps, the solution is close at hand, and I just do not recognize it.

    Best regards,

    Mike Lynch
    Attached Thumbnails Attached Thumbnails CD/DVD still not working and I really need it.-capture-forum-re-hp.png   CD/DVD still not working and I really need it.-capture-full-screen.png  
    Last edited by Mike Lynch; 29 Sep 2024 at 16:10.
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  7. SIW2
    Posts : 16,451
    7 X64
       New #5

    It looks like they no longer have recovery media specifically for the G1.

    drivers are here

    https://support.hp.com/ee-en/drivers...one-pc/5387492
    Last edited by SIW2; 30 Sep 2024 at 10:39.
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  8. SIW2
    Posts : 16,451
    7 X64
       New #6

    I expect the g3 media will be fine.

    this is an example from a while ago, the UI might look different now

    Select operating system or drivers or both.

    It downloads one or two wim files (depending on what has been selected ) into a temp folder and then extracts them onto usb stick.

    CD/DVD still not working and I really need it.-hp-cloud-wims.jpg


    CD/DVD still not working and I really need it.-hp-recovery-2.jpg

    CD/DVD still not working and I really need it.-hp-recovery-3.jpg
    Last edited by SIW2; 01 Oct 2024 at 07:54.
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