Backup fails with error 0x8007007B

zigzag3143 said:

Guys might I suggest you also search here. There is some possibilities here Windows complete PC backup error 0x8007007b - Vista Forums


Ken J+

Thanks Ken!
But I have already been there. If you look at my post #17 on this thread, you will see
the solution that the link you provided suggests. That isn't what is causing this problem.
But, thanks for trying!

Peter g3hee said:

Hi Cavsfan,
You are quite right,the backup system is or should be an integral part of Windows 7 Home Premium.
I have pretty well the same problem using the 32-bit system, Windows 7 Home premium in my case was purchased as an upgrade to the Vista system which was pre-loaded onto the Acer X1300 machine purchased just over a month ago.
As the upgrade was supplied by Acer support is provided (!?) by them, not Microsoft.
I have experienced an unbelievably poor level of support from Acer, it was so bad that I finished up Writing to the CEO enclosing 7 printed pages of the dreadful incompetent e-mail advice that I had endured and suggested that he "Knock some heads together " and sort it out.
A week after I wrote I received a letter from Acer`s complaints dept. apologising and telling me that I have been assigned a "Case Officer" charged with resolving the problem within 10 working days (sounds like something out of a John Lecarre` novel, "The computer that came in from the cold " ? )
That was 3 days ago, I await developments and will keep you posted.

Regards Peter

Peter,
I am so glad that someone else has encountered this same error!
(I didn't mean that like it sounded. )
And I am glad that you are diligent enough to take Acer to task about fixing what they aught to fix!
I know some of the customer service out there is absolutely pathetic as I have been there myself.
I am so glad that you went straight to the CEO with the problem! It's amazing what you can get done if you
push hard enough! I had to turn off the error reporting for this problem as I have it scheduled at noon everyday.
Thank you and I look forward to hearing your solution to this problem.
Have a Merry Christmas!!! :)

SIW2 said:

Try running Windows System Image from the command line.

That way, you can select any partition(s) to image, and any location to store the image:

I did it like this:

Open an elevated cmd and type

C:\windows\system32>WBADMIN START BACKUP -BACKUPTARGET:G: -INCLUDE:C: -QUIET

That will make a backup image of C and store it on G.

If you repeat it - or set up a scheduled task - successive backups will be incremental.

Restore from the boot disc as usual - it will restore to the same offset - you can't restore anywhere else - again , as usual with Windows backup.

Cavsfan said:

Still nothing? No answers? Vista didn't even get this error, so why is Windows 7 getting it?
And I like Windows 7 soooo much better than I did Vista!

Thanks SIW2,
I have been able to create a "repair disk" already, but I will try this as a workaround until the problem is corrected.
If I weren't as knowledgeable about all of this as I am, I might not even understand what you are talking about. As Peter said "the backup system is or should be an integral part of Windows 7 Home Premium."
But, thanks for your efforts.
Merry Christmas! :)

Are you able to make a system image using the command line?

Try it - that may narow the search for the solution.

It is easy, just open an elevated command and type:

WBADMIN START BACKUP -BACKUPTARGET:D: -INCLUDE:C: -QUIET

Then press enter.

That will make a backup image of C and store it on D.

If it works - the problem is with the Backup GUI.

If it doesn't work -the command window should give info. as to what the problem is.

I have a 1TB Phantom USB drive which I have been backing up all of my data to including when the automatic backup worked.

The exact spelling and grammar have to be perfect for this to run:

Code:

CD\
C:\Windows\System32\wbadmin start backup -backuptarget:F: -include:C: -quiet

It took about 2 1/2 hours to run, but it did complete successfully.

Code:

Creating a backup of volume Local Disk(C:), copied (98%).
Creating a backup of volume Local Disk(C:), copied (99%).
Creating a backup of volume Local Disk(C:), copied (99%).
Creating a backup of volume Local Disk(C:), copied (99%).
Creating a backup of volume Local Disk(C:), copied (99%).
Creating a backup of volume Local Disk(C:), copied (99%).
The backup of volume Local Disk(C:) successfully completed.
The backup operation successfully completed.
Summary of the backup operation:
------------------

The backup of volume Local Disk(C:) successfully completed.

C:\>

So, what does this tell us? That it works manually, but not automatically?

It seems to have backed up about 143GB or somewhere close to that amount.
What files did this back up? Just documents, pictures, videos, etc for each user, or a complete backup (one that could be restored after C: was formatted?)
Thanks.

Hi,

That's a complete image backup of your C partition.

Exactly the same as you were trying to do using The Windows Interface.

You can restore it exactly the same as you would a system image made the normal way.

It tells us the backup engine, and VSS is not the problem.

There is something not right with your Windows interface, if you can't use that to make an image.

SIW2 said:

Hi,

That's a complete image backup of your C partition.

Exactly the same as you were trying to do using The Windows Interface.

You can restore it exactly the same as you would a system image made the normal way.

It tells us the backup engine, and VSS is not the problem.

There is something not right with your Windows interface, if you can't use that to make an image.

I have made a system repair image and I believe I could create a system image.

It is the scheduled file backup that does not work.

When I just clicked on "Create a system image" it said I may over write an existing backup/image.

Which is probably because I didn't use the -vssFull option with the command line backup.

I don't want to do command line backups; I want Windows 7 to do it automatically like it is supposed to.

I hope what I have done helps someone come up with a solution to this debacle.

I am getting a little tired of the message "backup failed".

Peter, have you heard anything from Acer? I am getting pretty frustrated...

Surely there are more than 2 of us out there with this same issue (me x64 and you x32).

This reply is principally for SIW2,and before I start responding I have to say that I do find navigating this forum somewhat daunting, please bear with me.
Re support from Acer the position is that I received a letter from their Complaints Dept. 2 days before Xmas assigning me a "Case Officer" and offering to deal with my problem.
Since then : nothing.

Happy New Year

Peterg3hee

Peter g3hee said:

This reply is principally for SIW2,and before I start responding I have to say that I do find navigating this forum somewhat daunting, please bear with me.
Re support from Acer the position is that I received a letter from their Complaints Dept. 2 days before Xmas assigning me a "Case Officer" and offering to deal with my problem.
Since then : nothing.

Happy New Year

Peterg3hee

Peterg3hee, Do you happen to be dual booting your system?
Thanks