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Windows 7: Windows 7 can't see my backup files

17 Feb 2010   #1

windows 7 pro
Windows 7 can't see my backup files

I'm not sure of were is the right place for this topic but i`ll try here.
I have just backed up a full image (using back up and restore) of Windows 7 Ultimate Evaluation copy.Build 7100 "Which I have had no problems with what so ever" to my 500gb Maxtor External HD .I then did a fresh install of Windows 7 Pro ,the install went fine untill I tried to restore my backup from my External HD.
Using backup and restore it tells me "Windows could not find a Backup for this computer" when I click on "Select another backup to restore files from" it see`s nothing but when I browse network locations it see`s my External hard drive and the files but when I click on the files to restore it says "Windows was unable to find any back up sets".
At this point I should admit that during the installation I changed the name of the pc (not smart) and after a few attempts to retrive the backup I changed the name back again,but still got the same response,I couldn`t find much on the web but I thought (using my vast computing knowlege"NOT")that if I reinstalled the Evaluation copy then maybe I could gain access to the backup(on my External HD) and restore it and save manually what I needed,
I have done this and still have no backup files only now it doesn`t see the External HD at all.
Just to give a time line
Orginal operating system Windows XP Media Center Edition
Upgraded to Windows 7 Ultimate (Evaluation copy build 7100)
Backed up operating system Windows 7 Ultimate (Evaluation copy build 7100)
New operating System Windows 7 Professional
Paniced and reinstaled Windows 7 Ultimate (Evaluation copy build 7100)
I know its a bit of a mess.So now I understand the little knowlege is dangerous thing tale.I would like to reinstall Windows 7 and gain access to my backup .Any hoo I hope I`m in the right place to ask this question and hope that some of you kind people will help...Thanks in advance

My System SpecsSystem Spec
17 Feb 2010   #2

Windows Seven Ultimate

I think it's because you probably did a fresh install over the partition that the backup was on. Clean installs format the drive, keeps windows.old and wipes out everything else. Your backup right now is probably gone. Unless you stored the backup on a separate partition.
My System SpecsSystem Spec
17 Feb 2010   #3

Microsoft Community Contributor Award Recipient


My System SpecsSystem Spec

17 Feb 2010   #4

windows 7 pro

Sorry I forgot to say alot of stuff like backup is on external HD in my post please check out the updated version
My System SpecsSystem Spec
04 Jul 2010   #5

xp/ windows vista/ windows 7
hey peadro

i really think you must have done this before you went nervous(or something) bout the backup:

1.when you backed-up ur pc, what was the external drive's location? (is it drive E: or
F: or some other)
2.if you backed-up on drive E:, safely removed the external drive, and then plugged it
in again and is now in dive F: or something, ur pc wud not recognize that backup u
made on drive E: because it is currently on drive F:, get the point?

i had this problem once but i realized the drive's letter has changed so i made a way to plug it in a way my laptop wud recognize it as E:

try googling this command console tool, remount.exe, i cannot explain it this time for i have a homework to catch but if i could be of help just post back
My System SpecsSystem Spec
04 Jul 2010   #6
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

Looks like you are another victim of the complicated and partially defunct windows backup and imaging facilities. If you want to make your life easy and always understand what you are doing at each step of the way, I suggest you use free Macrium for your imaging needs. I can guarantee that it works - always.
My System SpecsSystem Spec

 Windows 7 can't see my backup files

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