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Windows 7: Windows 7 Backup error 0x80070002

15 Mar 2010   #11
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Hi ThumperSD. I found this solution an an MS support page.

1) There may be an issue issue with the USB controller on the machine. Installing the hotfix from http://support.microsoft.com/kb/976972 would help.
2) There may be an issue where a bad sector returns the "file not found" error. If you run chkdsk /R on the target, it detects such bad sector and then backup will ignore these automatically.


My System SpecsSystem Spec
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15 Mar 2010   #12
ThumperSD

Windows 7
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Hi ThumperSD. I found this solution an an MS support page.

1) There may be an issue issue with the USB controller on the machine. Installing the hotfix from http://support.microsoft.com/kb/976972 would help.
2) There may be an issue where a bad sector returns the "file not found" error. If you run chkdsk /R on the target, it detects such bad sector and then backup will ignore these automatically.
Are you sure that relates to my problem?? My problem is with the Windows 7 backup itself and I think the USB has less to do with it. I could be completely wrong, however. I regularly perform defragments and disk cleanups on both my internal and external HDD. It always shows up 0% fragmented. My internal HDD is less than 4 months old while my external HDD is less than 2 months old.
My System SpecsSystem Spec
15 Mar 2010   #13
burtie

Vista/Windows 7
 
 

I sometimes get errors when I back up to one of my external HDD by USB...after a quick disk check it finds errors and repairs them and then backup works after that. Dont know if it will be the same for you but its worth a shot.
My System SpecsSystem Spec
.

15 Mar 2010   #14
ThumperSD

Windows 7
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Hi ThumperSD. I found this solution an an MS support page.

1) There may be an issue issue with the USB controller on the machine. Installing the hotfix from http://support.microsoft.com/kb/976972 would help.
2) There may be an issue where a bad sector returns the "file not found" error. If you run chkdsk /R on the target, it detects such bad sector and then backup will ignore these automatically.
I just downloaded that update and tried doing a backup again but I got the same problem.
My System SpecsSystem Spec
15 Mar 2010   #15
ThumperSD

Windows 7
 
 

Quote   Quote: Originally Posted by burtie View Post
I sometimes get errors when I back up to one of my external HDD by USB...after a quick disk check it finds errors and repairs them and then backup works after that. Dont know if it will be the same for you but its worth a shot.
How do I check the disk? When I try to check my C drive, it tells me that it cannot check it while it is in use.
My System SpecsSystem Spec
16 Mar 2010   #16
JohnPC

Triple Boot - Win 7 x64 Ultimate x2 + WinXP-mce x1
 
 

Quote   Quote: Originally Posted by ThumperSD View Post
Quote   Quote: Originally Posted by burtie View Post
I sometimes get errors when I back up to one of my external HDD by USB...after a quick disk check it finds errors and repairs them and then backup works after that. Dont know if it will be the same for you but its worth a shot.
How do I check the disk? When I try to check my C drive, it tells me that it cannot check it while it is in use.
The OS usually asks if you want to schedule one for the next Windows start up. Try doing it, and then restart your system. You can also set CheckDisk to attempt to fix bad sectors.
I think you can download a 30 day trial of Paragon. You ought to try.
Paragon Software for Home - partition manager, backup&recovery, hard disk manager for PC
My System SpecsSystem Spec
18 Mar 2010   #17
ThumperSD

Windows 7
 
 

Quote   Quote: Originally Posted by JohnPC View Post
Quote   Quote: Originally Posted by ThumperSD View Post
Quote   Quote: Originally Posted by burtie View Post
I sometimes get errors when I back up to one of my external HDD by USB...after a quick disk check it finds errors and repairs them and then backup works after that. Dont know if it will be the same for you but its worth a shot.
How do I check the disk? When I try to check my C drive, it tells me that it cannot check it while it is in use.
The OS usually asks if you want to schedule one for the next Windows start up. Try doing it, and then restart your system. You can also set CheckDisk to attempt to fix bad sectors.
I think you can download a 30 day trial of Paragon. You ought to try.
Paragon Software for Home - partition manager, backup&recovery, hard disk manager for PC
I did a disk check and did a backup and got the same results.

Since Windows 7 backup is crap I'm going to use SyncBack. Since SyncBack doesnt create a system image, should I just continue using Windows 7 backup for backing up the system image and use SyncBack to backup my files?

What is the purpose of the system image? I heard it restores all of your programs and settings in the event of a system crash.
My System SpecsSystem Spec
19 Mar 2010   #18
joe99

windows 7
 
 

hi there

I think I struck the same problem on my very first Windows 7 backup a couple of weeks ago.

Searching Microsoft support pages turned up this link

Error code 0x80070002 when you back up files in Windows 7

which I found helpful

regards

joe99
My System SpecsSystem Spec
21 Mar 2010   #19
ThumperSD

Windows 7
 
 

Quote   Quote: Originally Posted by joe99 View Post
hi there

I think I struck the same problem on my very first Windows 7 backup a couple of weeks ago.

Searching Microsoft support pages turned up this link

Error code 0x80070002 when you back up files in Windows 7

which I found helpful

regards

joe99
Thanks. That explains my problem. Just what I needed


However I think I am going to switch to SyncBack. Since SyncBack only backs up files, should I continue to use Windows 7 for backing up the system image? Or should I switch to Acronis True Image? I am assuming that they both do the same thing but correct me if I'm wrong.

I am not sure what the purpose of a system image is. Does it restore all of your programs and OS in the event of a crash?
My System SpecsSystem Spec
22 Mar 2010   #20
JohnPC

Triple Boot - Win 7 x64 Ultimate x2 + WinXP-mce x1
 
 

Having a system image allows on to restore the exact condition of the computer to the state when it was originally made.
For instance, this recent issue involving the Bit Defender "false positive" virus outbreak in win 7 - 64 made my system completely unusable. Having made a "clone" or image recently of my C drive, I was able to replace the damaged OS entirely with the functioning image from an external drive. Since I keep all my data files on separate drives (D, E etc), I didn't have to worry about that material...fortunately.
My System SpecsSystem Spec
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 Windows 7 Backup error 0x80070002




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