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Windows 7: Nothing pops up in Backup and restore

28 Mar 2010   #1
mara

windows 7
 
 
Nothing pops up in Backup and restore

Hello, I'm new here

I'm having a problem with my backup system.
When I click "Back up now", "Manage space", "Turn on schedule", "Change settings","Restore all users' files" and "Select another backup to restore files from",
Absolutely nothing pops up and my computer doesn't react at all.
It use to do 2 weeks before but I've installed some software and games since then so I guess they might be causing this.

I've look for a solution to it on the internet but I couldn't find anything similar and I tried running all services but couldn't solve it.

I have no idea what to do.

Any suggestion would be greatly appreciated.

Thanks


My System SpecsSystem Spec
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28 Mar 2010   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Can you list the programs you did install that may be the culprits. Maybe there is a known troublemaker.
My System SpecsSystem Spec
28 Mar 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Possibly, this may be one solution. Give it a try and let us know.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If it does not work, in lieu of any other solution, may I suggest. A system restore to a point prior to the installations. Then install one at a time, using if for a fair amount of time. If you are certain that the new installation is not the culprit, add the next and so on.
My System SpecsSystem Spec
.

28 Mar 2010   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Download, install, run Malwarebytes
My System SpecsSystem Spec
30 Mar 2010   #5
mara

windows 7
 
 

whs

Do you mean the names of software??
If so here's the list of them I've installed

  • JDownloader
  • Xilisoft DVD Ripper Ultimate
  • Java(TM) 6 Update 17
  • Logicool Gaming Software 5.02
  • RESIDENT EVIL 2
  • Ad-Aware
  • Ad-aware Email Scanner for Outlook
  • XTRM Runtime.06
  • a-squared Free 4.5
  • Safari
  • Apple Application Support
  • DVD Fab 6.2.1.8
  • Xmedia Recode 2.2.1.0
  • double Twist
  • AudioCreator LE 1.5
  • UA-4FX Driver
  • Opera 10.51

richc46

Actually I'd already performed clean boot before Posting comment, sorry.
I guess some services or registry that perform backup have been deleted or affected by something in stead of other programs are causing this.
As karlsnooks suggested, I ran Malwarebytes and it detected infected registry then deleted them all but still nothing pops up. Besides, I executed full scan with a-squared every time after I installed a couple of software and if malware detected, I deleted them or uninstall the bad software.

Since I still have the backup I created before it happened so I'm going to keep trying solving this for the next couple of week. If it seems impossible, I'll restore the system.

Thank you all

And does anybody know how to backup by command prompt??
My System SpecsSystem Spec
30 Mar 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
30 Mar 2010   #7
mara

windows 7
 
 

God, thanks sooo much!! it worked!
My System SpecsSystem Spec
30 Mar 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

It gives me such a good feeling when the poster gives that big thank you. It was a true pleasure helping you.
My System SpecsSystem Spec
30 Mar 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by mara View Post
God, thanks sooo much!! it worked!
Thanks again Mara, I just noted that you were very generous and gave me some rep in addition to the big thank you.
My System SpecsSystem Spec
Reply

 Nothing pops up in Backup and restore




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