Unable to backup hard drive with Backup Program

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  1. Posts : 13
    Windows 7
       #1

    Unable to backup hard drive with Backup Program


    I keep getting an error when I try to use the Backup Program. As far as I can tell there are no hidden partitions. Using the Administrator tools -> Computer Management -> Disk Management tool, I deleted all the partitions on my external ESATA drive which is larger than my boot drive. Then I recreated two partitions, one a 30G partition and the other uses the rest of the 320G drive. After formatting them, I tried to do a backup and received the same error. I have done this twice now. Anyone know why this is happening and how to fix this?

    I used the external drive dock in USB mode and got the same errors. I tried two different external enclosures and still the same errors.



    Error:
    Windows Backup Error:
    A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. (0x81000019)


    19000081990500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000

    VSS Warning:

    ASR writer Error 0x80042416


    0x00000000, The operation completed successfully.


    Operation: PrepareForBackup event Context: Execution Context: ASR Writer Execution Context: Writer Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Name: ASR Writer Writer Instance ID: {628b20aa-214f-4935-9b7a-722e0bf2200b} Error-specific details: ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)


    2D20436F64653A20575254415352574330303030303530372D2043616C6C3A20575254415352574330303030303632372D20 5049443A202030303030353130382D205449443A202030303030343432342D20434D443A2020433A5C57696E646F77735C73 797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C535953 54454D2C205349443A532D312D352D313820
    VSS Error:
    IVssAsrWriterBackup::GetAsrMetadata


    0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.


    Operation: PrepareForBackup event Context: Execution Context: ASR Writer Execution Context: Writer Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Name: ASR Writer Writer Instance ID: {628b20aa-214f-4935-9b7a-722e0bf2200b} Error-specific details: ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)


    2D20436F64653A20575254415352574330303030303439312D2043616C6C3A20575254415352574330303030303336362D20 5049443A202030303030353130382D205449443A202030303030343432342D20434D443A2020433A5C57696E646F77735C73 797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C535953 54454D2C205349443A532D312D352D313820

    SPP Error:
    ASR Writer


    System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)


    01000000150F0000040F00000000000042BEB7C511CAC619E59C92030000000000000000

      My Computer


  2. Posts : 1,506
    W7 Ult. x64 | OS X
       #2

    That error seems to be referring to your system partition, not your backup destination. Make sure you're logged in as an admin.

    Now run an elevated (admiinstrative) command prompt
    Start > Cmd > Right Click Cmd.exe > Run as Admin
    Type in: sfc / scannow

    If you get errors, run that three times.

    If that doesn't help you could try a System Repair or Repair Install.
      My Computer


  3. Posts : 16,129
    7 X64
       #3

    Please post a screenshot of the Disk Management window:

    https://www.sevenforums.com/tutorials...en-forums.html
      My Computers


  4. Posts : 13
    Windows 7
    Thread Starter
       #4

    notsograymatter said:
    That error seems to be referring to your system partition, not your backup destination. Make sure you're logged in as an admin.

    Now run an elevated (admiinstrative) command prompt
    Start > Cmd > Right Click Cmd.exe > Run as Admin
    Type in: sfc / scannow

    If you get errors, run that three times.

    If that doesn't help you could try a System Repair or Repair Install.
    I ran the sfc /scannow and received no errors. I am kind of surprised actually as when I tried the back up it would lock the machine up and I had to shut it down with the power switch.
      My Computer


  5. Posts : 13
    Windows 7
    Thread Starter
       #5

    SIW2 said:
    Please post a screenshot of the Disk Management window:

    https://www.sevenforums.com/tutorials...en-forums.html
    Okay, here is the screen shot though I am not sure what help that might be.
    Attached Thumbnails Attached Thumbnails Unable to backup hard drive with Backup Program-computermanagement.jpg  
      My Computer


  6. Posts : 272
    W7, Xp Pro
       #6

    windows 7 needs at least 40gb for backup destination drive (free space) i think.
    enlarge the 30gb you made.
    also may be having trouble with a hidden partition ? edit: missed where you mentioned that

    cheers:)
      My Computer


  7. Posts : 16,129
    7 X64
       #7

    The system partition doesn't look hidden to me.

    Disk 1 is hidden ( is there any reason for that ? ) - there is an active partition on Disk 1 - which partitions are you trying to back up?
      My Computers


  8. Posts : 13
    Windows 7
    Thread Starter
       #8

    hubris said:
    windows 7 needs at least 40gb for backup destination drive (free space) i think.
    enlarge the 30gb you made.
    also may be having trouble with a hidden partition ? edit: missed where you mentioned that

    cheers:)
    I think you are mistaken.

    I think you are talking about the hidden System Reserve partition on the C: drive which is by default 100MB. It was only 37MB and I did some research that says it should be at least 40MB. As for my 30GB partition on my target drive, I do not believe that is an issue. I could be wrong though. I extended the System Reserve partition to 490MB which should be plenty and still received the same errors. I have heard that in order to get the backup to work I need to make the hidden system partition visible by assigning it a drive letter. I might try that next. No, that did not work either.

    It seems that strange that Microsoft would not have foreseen these problems and fixed them. I am not too impressed with their testing techniques. I would have thought this would have been a major issue or they rushed Windows 7 into production too quickly.

      My Computer


  9. Posts : 13
    Windows 7
    Thread Starter
       #9

    SIW2 said:
    The system partition doesn't look hidden to me.

    Disk 1 is hidden ( is there any reason for that ? ) - there is an active partition on Disk 1 - which partitions are you trying to back up?
    Disk 1 is not a concern, it is a Linux drive. All I am trying to do is backup the C: drive partition on disk 0 to the J: drive partition on disk 2.
      My Computer


  10. Posts : 13
    Windows 7
    Thread Starter
       #10

    Okay, I got it to work finally!

    I had to put the Windows drive as the boot drive in the BIOS boot priority. I find it a bit bizarre that I have to do that, but it is working now though not finished yet. In any case, thanks for all the nice suggestions.

    I may need to find a way to boot my Linux drive from the windows drive rather than the other way around.

      My Computer


 
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