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Windows 7: I get the BSOD when I reboot and I am asked to do system restore!

18 Jul 2010   #21
05dgarner

Windows 7 ultimate 64-bit
 
 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume2
Install Date: 17/02/2010 14:46:37
System Uptime: 18/07/2010 19:58:34 (1 hours ago)

Motherboard: ASUSTeK Computer INC. | | M4A77TD
Processor: AMD Phenom(tm) II X4 965 Processor | AM3 | 3400/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 931 GiB total, 782.874 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 0 GiB total, 0.037 GiB free.
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is Removable
L: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP260: 16/07/2010 16:31:27 - Installed DirectX
RP261: 17/07/2010 00:01:20 - Windows Update
RP262: 17/07/2010 22:38:24 - Windows Update
RP263: 17/07/2010 22:46:31 - Removed DiRT2 Demo
RP264: 17/07/2010 22:48:15 - Removed RESIDENT EVIL 5 Benchmark Version.
RP265: 17/07/2010 22:56:29 - Removed AVATAR Interactive Desktop
RP266: 18/07/2010 08:45:41 - Windows Update
RP267: 18/07/2010 12:11:39 - Removed RESIDENT EVIL 5 Benchmark Version.
RP268: 18/07/2010 12:31:23 - Installed DirectX

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.2
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
Audacity 1.3.12 (Unicode)
Audiosurf
AVATAR Interactive Desktop
Camtasia Studio 6
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
ccc-core-static
CCC Help English
Citrix XenApp Web Plugin
Contents
Corel Paint Shop Pro Photo X2
Corel VideoStudio Pro X3
Crysis WARHEAD(R)
Crysis(R)
DeviceIO
DiRT2 Demo
Driver Sweeper 2.1.0
Drumaxx
Facebook Plug-In
FL Studio 9
Fraps
Free M4a to MP3 Converter 6.1
GameSpy Comrade
getPlus+(R) Download Manager for Corel
Google Earth Plug-in
Google SketchUp Pro 7
Google Toolbar for Internet Explorer
Google Update Helper
Halo 2 for Windows Vista
Hardcore
ICA
IL Download Manager
IPM_VS_Pro
Java Auto Updater
Java(TM) 6 Update 20
Junk Mail filter update
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft Choice Guard
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Halo Custom Edition
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher 2007
Microsoft Office Publisher 2007 Trial
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MLE
Mozilla Firefox (3.6.3)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Norton AntiVirus
OpenAL
Pinnacle Bender 64-bit
Pinnacle Instant DVD Recorder
Platform
PoiZone
proDAD Heroglyph 2.5
proDAD Vitascene 1.0
PunkBuster Services
PureHD
QuickTime
Rapture3D 2.3.26 Game
Realtek HDMI Audio Driver for ATI
Realtek High Definition Audio Driver
RESIDENT EVIL 5 Benchmark Version
Sakura
Sawer
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Setup
Share
SkyPlayer for Windows Media Center
SmartSound Common Data
SmartSound Quicktracks 5
Steam
Stronghold Crusader Extreme
Stronghold Legends
Studio 11
Studio 11 Bonus DVD
Supreme Commander
SweetIM for Messenger 3.0
SweetIM Toolbar for Internet Explorer 3.6
tf2-screensaver-optimus
The Lord of the Rings FREE Trial
Toxic Biohazard
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
VIA Platform Device Manager
VIO
VSClassic
VSPro
Warhammer® 40,000™: Dawn of War® II - Single Player Demo
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Media Encoder 9 Series
Windows Media Player Firefox Plugin
Yahoo! Desktop Login

==== Event Viewer Messages From Past Week ========

18/07/2010 20:06:21, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk4\DR4.
18/07/2010 20:03:05, Error: Service Control Manager [7023] - The Windows Defender service terminated with the following error: %%-2146762496
18/07/2010 19:59:07, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000006b (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071810-32323-01.
18/07/2010 16:24:54, Error: Service Control Manager [7031] - The Norton AntiVirus service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
18/07/2010 15:49:40, Error: Service Control Manager [7034] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 3 time(s).
18/07/2010 14:38:02, Error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
18/07/2010 13:57:13, Error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
18/07/2010 08:59:38, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
18/07/2010 08:40:48, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
18/07/2010 08:40:25, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000005003, 0xfffff70001080000, 0x000000000000067e, 0x0000068000000efc). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071810-24180-01.
18/07/2010 08:30:54, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000006b (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071810-23056-01.
17/07/2010 22:13:59, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147014847
17/07/2010 22:13:57, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000006b (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071710-25630-01.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Remote Desktop Services UserMode Port Redirector service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Portable Device Enumerator Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The PnP-X IP Bus Enumerator service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Offline Files service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The HomeGroup Listener service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
17/07/2010 15:22:56, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
16/07/2010 22:52:09, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000006b (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071610-26301-01.
16/07/2010 13:07:34, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.85.2136.0).
16/07/2010 12:57:01, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000006b (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071610-75878-01.
15/07/2010 23:10:06, Error: Service Control Manager [7034] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 3 time(s).
15/07/2010 23:10:06, Error: Service Control Manager [7034] - The Superfetch service terminated unexpectedly. It has done this 3 time(s).
15/07/2010 23:10:06, Error: Service Control Manager [7034] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 3 time(s).
15/07/2010 23:10:06, Error: Service Control Manager [7034] - The Network Connections service terminated unexpectedly. It has done this 3 time(s).
15/07/2010 23:10:06, Error: Service Control Manager [7034] - The HomeGroup Listener service terminated unexpectedly. It has done this 3 time(s).
15/07/2010 23:10:06, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
15/07/2010 23:10:06, Error: Service Control Manager [7031] - The Portable Device Enumerator Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
15/07/2010 23:10:06, Error: Service Control Manager [7031] - The PnP-X IP Bus Enumerator service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
15/07/2010 23:10:06, Error: Service Control Manager [7031] - The Offline Files service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
15/07/2010 23:10:06, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
15/07/2010 23:10:06, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
15/07/2010 23:00:52, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
15/07/2010 23:00:52, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
15/07/2010 23:00:52, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
15/07/2010 23:00:52, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
15/07/2010 23:00:52, Error: Service Control Manager [7031] - The HomeGroup Listener service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
15/07/2010 22:59:50, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).
13/07/2010 11:27:37, Error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 4 time(s).
13/07/2010 09:09:14, Error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 3 time(s).
13/07/2010 09:08:40, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
13/07/2010 09:08:05, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
13/07/2010 08:30:08, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000006b (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071310-23415-01.
12/07/2010 22:05:03, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\C:\Windows\System32\config\COMPONENTS' was corrupted and it has been recovered. Some data might have been lost.
12/07/2010 21:47:12, Error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 6 time(s).
12/07/2010 20:29:50, Error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 5 time(s).
12/07/2010 18:53:19, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 2 time(s).
12/07/2010 15:30:27, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000b8 (0xfffffa800a6d5060, 0xfffffa800a274060, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071210-31855-01.
12/07/2010 15:27:55, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

==== End Of File ===========================


My System SpecsSystem Spec
.
18 Jul 2010   #22
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Wow! What a mess from the last week!


Go to c:\users\dan\documents\system32\XBox 360 Points Generator.exe
Then upload it to Jotti to be scanned http://virusscan.jotti.org/

Save the results, then copy/paste them back here.

I don't believe I've ever seen a path like this documents\system32\ before
My System SpecsSystem Spec
19 Jul 2010   #23
05dgarner

Windows 7 ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Wow! What a mess from the last week!


Go to c:\users\dan\documents\system32\XBox 360 Points Generator.exe
Then upload it to Jotti to be scanned http://virusscan.jotti.org/

Save the results, then copy/paste them back here.

I don't believe I've ever seen a path like this documents\system32\ before
Its no longer there, becuase I was able to delete it, but I am still getting the same problems.
My System SpecsSystem Spec
.

19 Jul 2010   #24
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Judging from the amount of errors I see, I would do a clean install.
My System SpecsSystem Spec
19 Jul 2010   #25
05dgarner

Windows 7 ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Judging from the amount of errors I see, I would do a clean install.
Could you go into more detail please? Im a noob at this.
My System SpecsSystem Spec
19 Jul 2010   #26
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Did you see all the errors under 'Event Viewer"? There is just no way I would keep working on a machine that was throwing up an error at everything like these!

==== Event Viewer Messages From Past Week ========

Do you need a tutorial on how to do a 'clean' install? Or what are you asking me?
My System SpecsSystem Spec
19 Jul 2010   #27
drum4life2death

Windows 7 Ultimate x64
 
 

Yeah clean install would without a doubt fix the problem. Here are a couple other tools to try that are widely known as very good freeware. The first is "Revouninstaller." Link>Download Revo Uninstaller 1.89 Free - An innovative uninstall utility with many additional cleaning tools included. - Softpedia.....Anyone who knows even a little bit about computers has to have this tool. It is an uninstaller, yes. But it allows you to do Advanced levels of how you want to uninstall something. Giving you your standard pc uninstall, (uninstalls same as your pc does, leaving file fragments behind). But gives you a couple of other removal ways too. Very easy I should ad. But these other ways lets you uninstall and get rid of absolutely everything to do with that program you want gone. Including Profiles, Registry, ect....And also has a great junk file cleaner too. I use it everyday. And the second Tool (maybe you've heard of it), is called "CCleaner." Link>CCleaner - Download Another awsome freeware app, that one who knows anything about computers, can tell you about. It is an awesome de-junker. I mean for everything. Just make sure you choose what you want it to clean (such as browser cookies, temp files, and you can choose any part of nearly all of your apps you want it to clean, with little check boxes). Anyway, It has a good registry error tool too, that checks your registry for errors, then gives you the option to "auto fix" them (which will be a lot. I do it every day and always have a few errors). So get and run ccleaner registry clean tool first. And From now on, use "Revouninstaller" to uninstall apps from now on. It'll keep your comp way cleaner, and less cluttered with those pointless left-over files. You may have to end up clean installing anyway. But both these are apps good enough to be one of the first things you download on any fresh OS, trust me.
My System SpecsSystem Spec
19 Jul 2010   #28
Corrine

Windows 7 & Windows Vista Ultimate
 
 

A registry cleaner is not going to solve the problems on 05dgarner's computer. In fact, in more cases than not, registry cleaners do more damage that good. This is particularly true with Windows 7. Developers of registry cleaners do not have the core code of Windows 7 and are not working on definitive information, but rather they are going on past knowledge and experience. Automatic cleaners will usually have to do some guesswork.

Modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. No registry cleaner is completely safe and the potential is ever present to cause more problems than they claim to fix. Registry cleaners cannot distinguish between good and bad. If you run a registry cleaner, it will delete all those keys which are obsolete and sitting idle; but in reality, those keys may well be needed by some programs or Windows at a later time.

Windows 7 is much more efficient at managing the registry than previous Windows versions. If you are very knowledgeable of the registry, you can use CCleaner to delete keys left over when uninstalling programs. However, these few keys will not make 1 millisecond's difference in performance. If you run CCleaner or any other registry cleaner and do not know precisely what you are doing, you will have problems down the road. There are no gains to be had from using a registry cleaner and the risk is great.

Forget all the "wisdom" you learned about XP. Windows 7 is not XP and does not manage the registry the same as XP.

Are registry cleaners necessary?

Back up the registry

(Via CarlTR6)
My System SpecsSystem Spec
19 Jul 2010   #29
drum4life2death

Windows 7 Ultimate x64
 
 

I can agree on that. It isn't easy trying to explain registry fixes, rather than having the comp right there in front of you. I also noted, to make sure you only select what you want to delete. But you can't argue with Revo uninstaller. As far as simplicity goes. And for the average user, lets them totally uninstall programs, instead of leaving the reg and folder info ect..behind. I should've thought before I posted. And yes. Windows 7 is really good about fixing itself. I'd go clean install if it were me. But not everyone backs up their files just about every month. I've learned my lesson well. He'll get it fixed. Finding the problem's the hard part.
My System SpecsSystem Spec
Reply

 I get the BSOD when I reboot and I am asked to do system restore!




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