Trusted site blocking

I use Mozilla firefox and IE8 and with windows 7 I have had difficulty getting the system to recoginze the trusted sites that I enter, for example, when using AOL mail, I have entered the web address for AOL mail in the "trusted site" category multiple times but when I go back to the site it still tells me that it cant verify the security certificate and that I need to manually exempt the security, it also wont let me check the box that says "permanently exempt this site" (the box is gray and not activated) any thoughts?

I sincerely hope not, I took the computer out of the box on wednesday so that would mean that it came with a pre loaded virus from dell

haris470 said:

...it still tells me that it cant verify the security certificate and that I need to manually exempt the security...

Check the date on the security certificate. Sometimes websites forget to renew so it would be shown as expired. Even though I don't have an account at aol, I went to the aol.com "mail" link and it took me to a secure web page with an up-to-date valid certificate from Verisign:
https://my.screenname.aol.com/_cqr/l...f159&locale=us Perhaps you should start from the aol home page?