IE stops working when I click MS links!


  1. Posts : 17,322
    Win 10 Pro x64
       #1

    IE stops working when I click MS links!


    So I'm not sure why, but for at least the last few weeks when I click on a link here

    associated with Microsoft it will immediately give me the IE has stopped working,

    checking for a solution, then close program windows...

    IE stops working when I click MS links!-ie.jpg

    All of these in the reliability monitor are from clicking MS links,

    IE stops working when I click MS links!-reliability.jpg

    Is anyone else getting this? Any ideas why only on MS links?

    Thanks.
      My Computer


  2. Posts : 195
    Windows 7 Ultimate x64 SP1
       #2

    Have you tried resetting IE?

    Tools > Internet Options > Advanced Tab > Reset

    Or maybe it's a virus
      My Computer


  3. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #3

    G1LLY said:
    Have you tried resetting IE?

    Tools > Internet Options > Advanced Tab > Reset

    Or maybe it's a virus
    Thanks G1LLY,

    Yes I have reset IE, and scans come up clean.

    This only happens when I click on a microsoft link in a post here in the forum.

    I've used this tool a couple of times too,

    SF IE Restorator - Troubleshooting General Issues with IE
      My Computer


  4. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #4

    Can you right click the IE entry there in the reliability monitor, and see if it gives you a View Technical Details option. Click that and post what that says. Might give the faulty module. Or check in Event Viewer under Windows logs - Application.
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #5

    Airbot said:
    Can you right click the IE entry there in the reliability monitor, and see if it gives you a View Technical Details option. Click that and post what that says. Might give the faulty module. Or check in Event Viewer under Windows logs - Application.
    Good call Aaron, here it is.

    IE stops working when I click MS links!-faulty.jpg

    It looks like it's WOT.dll

    Same thing in event viewer,
    IE stops working when I click MS links!-event.jpg
      My Computer


  6. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #6

    I'd get rid of WOT if it was me. But that's your call.
      My Computer


  7. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #7

    Airbot said:
    I'd get rid of WOT if it was me. But that's your call.
    Thanks, I'll give that a shot. :)
      My Computer


  8. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #8

    You're welcome. :)

    If you don't want to get rid of it you can try uninstalling completely, cleaning temps, etc and reinstalling it. But that may do nothing.
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #9

    Airbot said:
    You're welcome. :)

    If you don't want to get rid of it you can try uninstalling completely, cleaning temps, etc and reinstalling it. But that may do nothing.
    I just got rid of it and tried a couple links, no problems!

    I'll just do without it, I don't surf recklessly anyway. Thanks again.

    I'll call this solved.
      My Computer


  10. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #10

    No problem. Glad I could help.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:17.
Find Us