Windows Live Mail Password problem


  1. Posts : 1
    Windows 7 32 bit
       #1

    Windows Live Mail Password problem


    Hi
    Having a problem with Windows Live Mail.

    When I try to retrieve mail I am asked for user name and password. When I OK this I am told that the details are incorrect and the following message appears...
    Unable to send or receive messages for the mail.btinternet.com account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

    Server Error: 0x800CCC90
    Server Response: -ERR [AUTH] Error logging in. Please visit http://mail.yahoo.com
    Server: 'mail.btinternet.com'
    Windows Live Mail Error ID: 0x800CCC92
    Protocol: POP3
    Port: 110
    Secure(SSL): No

    I know the log in details and password are correct as I am able to retreive emails sometimes but not all the time and details have not changed for six months or so.....
    Also I am still able to retrieve emails via the yahoo site.

    Anyone able to help as it driving me mad but I like the Windows Live and dont really want to bin it
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    If this problem has just started, it may be due to the mail server. It has happened to me. I would wait at least 24 hours before trying to find a solution.
      My Computer


 

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