Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE9 ShoppingBHO.dll crash

02 Oct 2010   #1
lildrew12

Windows 7 Home Premuim 32bit
 
 
IE9 ShoppingBHO.dll crash

So i was downloaded IE9 just a few minutes ago and let me tell you i just waisted that time in my life cause then I got this crash saying "Internet Explorer Unhandled Exception"
IE9 ShoppingBHO.dll crash-untitled.png
Got any advice and how i can fix this post it please!
Call Stack:
BASE:6A720000,001B:6A73EDC4 ShoppingBHO.dll
BASE:6A720000,001B:6A744D9A ShoppingBHO.dll
BASE:6A720000,001B:6A7455D8 ShoppingBHO.dll
BASE:6A720000,001B:6A73AD5A ShoppingBHO.dll
BASE:77380000,001B:77393E75 OLEAUT32.dll
BASE:6A720000,001B:6A735487 ShoppingBHO.dll
BASE:6A720000,001B:6A737B5A ShoppingBHO.dll
BASE:6B1D0000,001B:6B346068 IEFRAME.dll
BASE:6B1D0000,001B:6B346021 IEFRAME.dll
BASE:6B1D0000,001B:6B2EC255 IEFRAME.dll
BASE:6B1D0000,001B:6B2EC99D IEFRAME.dll
BASE:6B1D0000,001B:6B2EC938 IEFRAME.dll
BASE:6B1D0000,001B:6B2C4002 IEFRAME.dll
BASE:6B1D0000,001B:6B2C3DF5 IEFRAME.dll
BASE:6B1D0000,001B:6B2A194F IEFRAME.dll
BASE:6B1D0000,001B:6B29DA3B IEFRAME.dll
BASE:6B1D0000,001B:6B29EE4E IEFRAME.dll
BASE:6B1D0000,001B:6B29E967 IEFRAME.dll
BASE:6B1D0000,001B:6B29E72C IEFRAME.dll
BASE:6B1D0000,001B:6B2C7553 IEFRAME.dll
BASE:6B1D0000,001B:6B26177C IEFRAME.dll
BASE:76CF0000,001B:76E6A3BF iertutil.dll
BASE:6B1D0000,001B:6B2C4738 IEFRAME.dll
BASE:774C0000,001B:77511194 kernel32.dll
BASE:777A0000,001B:777FB495 ntdll.dll
BASE:777A0000,001B:777FB468 ntdll.dll




My System SpecsSystem Spec
.
02 Oct 2010   #2
Tepid

Win 7 Ultimate 32bit
 
 

With everything that I am reading is that it is a Malware infection.

first try scanning using

MalwareBytes

Then scan with
Windows Live OneCare safety scanner for Windows Vista and Windows 7

I would also direct you to run ... Eset Online Scanner as well.

If you are unable to get to either of those sites or any sites.
Then I would advise downloading MalwareBytes at another PC and copy to USB and then install that and try scanning with that.

And I want to point out that, it is Highly Unlikely that the ShoppingBHO.dll was installed with IE9. More than likely it was already there, but made itself present after the install of IE9. Or, you hit a site right off the bat that installed it in a drive by.

What Antivirus are you running now?
My System SpecsSystem Spec
02 Oct 2010   #3
lildrew12

Windows 7 Home Premuim 32bit
 
 

I am running Avira AntiVir Personal - Free Anti Virus And im Installing the things listed Thanks!
My System SpecsSystem Spec
.

02 Oct 2010   #4
Tepid

Win 7 Ultimate 32bit
 
 

Well,, Avira is better than AVG. At least you are not running that AVG garbage.

I would still recommend MSE over all other free alternatives, and even most pay for alternatives.
My System SpecsSystem Spec
02 Oct 2010   #5
lildrew12

Windows 7 Home Premuim 32bit
 
 

Well so far the Eset Online Scanner Found 5 items it says that "Cheat Engine's hack tools" are threats. Could this be the problem?
My System SpecsSystem Spec
02 Oct 2010   #6
lildrew12

Windows 7 Home Premuim 32bit
 
 

It also said a bad toolbar although i dont use toolbars...
My System SpecsSystem Spec
02 Oct 2010   #7
lildrew12

Windows 7 Home Premuim 32bit
 
 

well i did everything and its still its own way.
My System SpecsSystem Spec
02 Oct 2010   #8
Tepid

Win 7 Ultimate 32bit
 
 

If you are finding anything that is referred to as an infection,, let it clean them all.
There is not much more that I can tell you.

If those 3 tools alone do not resolve your issue, you can hang out and wait to see if someone can/will tell you more. But I would recommend backing up data a do full nuke and reload of the OS. It's the only way to be sure.

"I say we take off and nuke the entire site from orbit. It's the only way to be sure."
My System SpecsSystem Spec
02 Oct 2010   #9
lildrew12

Windows 7 Home Premuim 32bit
 
 

I have no freaking idea how to reload the OS... Although when i ran In private mode it worked perfectly... Do you know how to look a plugins... And if i was to do all that my machine would explode if i nuked it... i get the point and i was a vista home basic user and i reload the OS will that take me back to vista?
My System SpecsSystem Spec
02 Oct 2010   #10
lildrew12

Windows 7 Home Premuim 32bit
 
 

WOOOOOOO YESSSSSS!!!!!!!!!! I got it fixed! Thanks Tepid (I dont know your name and I wont beg)! Your gonna be askin What did i do well you helped me remove 10 Thats right 10 threats! Thanks again!
My System SpecsSystem Spec
Reply

 IE9 ShoppingBHO.dll crash




Thread Tools




Similar help and support threads
Thread Forum
Black screen crash; DSL modem crash
Hello, This morning (11.26.14, 8:50ish) I had nothing running more than usual (chrome, onenote, word) on my desktop. I was in my other room turning on my laptop but it would not find my wireless network. I went to my desktop and found that the monitor turned itself off (that's normal) but moving...
BSOD Help and Support
Startup very slow,crash at welcome and crash randomlythen OS not found
A few weeks back PC crashed out of no where and BSOD appeared.. didnt take much notice until it says OS not found when restarting.. but after a few tries it went back to normal for a few days then these few days it started to startup very slowly and may sometimes crash after typing in the password...
BSOD Help and Support
Recent PC Build. CRASH...CRASH...CRASH
Okay guys, I'd love some help with some issues I am having. About two months ago I decided to start putting together parts to build my own rig(first time builder here) After scrounging around for a bit and getting the deals I liked I decided to put it all together and make my PC. Since then, Ive...
BSOD Help and Support
【Explorer Crash】netcfgx.dll caused explorer.exe crash
When I opened the local connection properties, or saved the settings, explorer.exe crashed. I found the fault module is netcfgx.dll, how to fix it? Thanks in advance. Below is the application log info: Log Name: C:\Users\Admin\AppData\Local\Temp\notesC4A9C8\applicationProgram.evt...
BSOD Help and Support
Crash on new PC Full Crash log zipped and included. Driver related?
So my new Cyberpower PC is crashing. I think it is a driver issue but this level of detail is beyond by "expertise" basic log below. Full diagnostic attached. Please let me know if additional information is needed. Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support
Laptop crash no response memory dump crash
My laptop, Packard Bell Easynote TM81, has been crashing and restarting by itself, and when it does, the ENTIRE system will not respond. So I try to format the entire thing, and after a few days, when I have gotten used to it, it comes up with a screen for 1 second, and all I could read was "system...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:14.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App