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Windows 7: Tiffany

04 Oct 2010   #1
OllyAnna

Windows 7 64 bit Home Premium
 
 
Tiffany

I am new to Windows 7 having just bought a laptop. I am also not particularly computer literate being a 'silver surfer', so need help. I have tried to set up Live Mail and used the e-mail account and password on my desktop where I use Outlook Express ( it is an XP operating system). I can now send e-mail using my laptop and although replies are received on the desktop they are not received by the laptop.
What am I doing wrong? I want to be able to send and receive from both.


My System SpecsSystem Spec
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04 Oct 2010   #2
mikedl

Windows 7 Ultimate x64 SP1
 
 

Hi, OllyAnna, welcome to the forums!

Check the settings on your desktop to be sure you are leaving a copy of the email on the server within Outlook Express.

Look here and here for further insight.

If Outlook Express (on your desktop) is not configured to leave a copy on the server, your laptop never has a chance to receive the email if your desktop gets to it first. Consequently, you will want to check your laptop email settings pertaining to such or your desktop will not be able to receive the email your laptop gets to first. If you are not having that issue, more than likely your laptop is already set up properly,
My System SpecsSystem Spec
04 Oct 2010   #3
OllyAnna

Windows 7 64 bit Home Premium
 
 
Tiffany

Thanks Miked, I have got the desktop set up as you say- to leave a copy on the server.
I have since noticed that when I go into the account on the laptop there is a 'sync' option is this anything to do with my problem?
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04 Oct 2010   #4
mikedl

Windows 7 Ultimate x64 SP1
 
 

Sorry, that was my best shot, in this case, given the information and my experience. I don't use Live Mail, I use Outlook 2007 and I used to use Outlook Express a long time ago.

However, there are many talented members here so I am confident you will find your answer.
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04 Oct 2010   #5
OllyAnna

Windows 7 64 bit Home Premium
 
 

Thanks, again, will just keep hoping!
OllyAnna
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05 Oct 2010   #6
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by OllyAnna View Post
...there is a 'sync' option is this anything to do with my problem?
Sync corresponds to Outlook Express's "Send and Receive". So you need to "leave copy on server" if you want to download and save your pop3 mail on both computers. If instead you want one "main" computer to download and delete from server and one just to view what has not yet been deleted from the server by the "main" computer, then just set up the "viewing" computer to "leave copy on server".
My System SpecsSystem Spec
05 Oct 2010   #7
OllyAnna

Windows 7 64 bit Home Premium
 
 

Thanks roncerr,
What I want to do is receive e-mail on my desktop but have the facility to view replies sent to my desktop inbox, on my laptop.
If I use the 'import' setting will it bring everything across permanently? because this is not what I want.
I want the facility to send mail from my laptop and I also want to be able to read the replies from my laptop.
At the moment I can send mail but as I said I am still not receiving any and I don't know how to set it up. I have tried various configurations of 'leave copy on server' eg on desktop, but not on laptop .....
on laptop but not desktop, but up to now I have been unable to access received messages. Hope this makes some sort of sense.
OllyAnna
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05 Oct 2010   #8
Dwarf

Windows 8.1 Pro RTM x64
 
 

What is the name of your email provider (usually your ISP)?
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05 Oct 2010   #9
OllyAnna

Windows 7 64 bit Home Premium
 
 

Hi dwarf.
I use Virgin as my provider.
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05 Oct 2010   #10
KimJong

 
 

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 Tiffany




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