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Windows 7: Email hiding on my computer somewhere... but where?

06 Oct 2010   #1
Sahmof4

Windows 7
 
 
Email hiding on my computer somewhere... but where?

This is a nightmare! My husband installed windows 7 a few days ago (we had vista which had a couple of issues and he decided to fork out $150 and install windows 7). Our email contact info can still be found, but we can't get email.

The worst thing about it is you can hear the sound of the email coming in every time you get on the computer... it's coming in, but we can't find it. It's hiding somewhere. I'ts receiving all our email, but it's invisible. So if I want to manage my email by internet, I can't... it has already been "received" by my computer. Any gurus out there with ideas? I'm sure everyone wonders why I'm not responding to email since I head some volunteer work with our local PTA and MOMS club.

We are also having issues with printing... a post for another time.


My System SpecsSystem Spec
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06 Oct 2010   #2
JDobbsy1987

Windows 8.1 Pro x64
 
 

I am no guru but...

what email client are you using? (e.g. Microsoft Outlook, Online such as AOL, Google Mail, Hotmail)

Regards,
JDobbsy1987
My System SpecsSystem Spec
06 Oct 2010   #3
Sahmof4

Windows 7
 
 

I think it's Windows Mail. Before the install of windows 7, I would open our email program by clicking an icon on the start menu. I would usually just keep it open and it would periodically check for new messages (makes a little 2 tone sound when it receives email). I keep hearing the sound whenever I'm on the computer. And the place I can check for email online is not receiving email... because it's all coming into my computer, although invisible. If I went to check my email at comcast.net right now, I might have an email or 2 there... but if my computer does an autocheck, the "new" email disappears. This all probably sounds very confusing... I agree, IT IS! It's a bit mind boggling that even if I reboot, that old program seems to be opening itself (otherwise I could just get all new mail online).

My husband did reinstall Windows 7 last night... he has spent hours (maybe 8 give or take a couple) trying to get the bugs worked out. Thanks for whatever helpful info you may have. I'll update if we get it figured out. Husband seems to think if we can find the original Dell Windows Vista disk, this may be helpful...
My System SpecsSystem Spec
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06 Oct 2010   #4
Pusspa

 
 

is there a setting in your email program to leave mail on the server, at least this would allow you to do what you want till you find the missing emails.

EDIT: this link is for XP but it seems you can find and change where the emails are stored quite easily from Live Mail settings http://malektips.com/windows-live-ma...re-folder.html

C:\Users\YOURUSENAME\AppData\Local\Microsoft\Windows Live Mail seems to be where it lives.
My System SpecsSystem Spec
06 Oct 2010   #5
Sahmof4

Windows 7
 
 

Thanks for trying to help, no luck so far.
My System SpecsSystem Spec
06 Oct 2010   #6
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi! Sahmof4, welcome to W7F

Quote   Quote: Originally Posted by Pusspa View Post
C:\Users\YOURUSENAME\AppData\Local\Microsoft\Windows Live Mail seems to be where it lives.
That's where it is located on mine too.


Sahmof4 have you tried going to:
  • Start
  • All Programs
  • Windows Live
  • Windows Live Mail
When you click on Windows Live Mail what do you see?
My System SpecsSystem Spec
06 Oct 2010   #7
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote:
If you've just upgraded to Windows 7 and can't find your e‑mail, don't worry—it's not lost. How you retrieve it will depend on the type of installation you've done:
This information can be found here:
E-mail - Windows 7 features - Microsoft Windows

As a matter of fact save that link as it is the windows 7 features page, and can guide you through many of the features.

Just check the left side menu for what you would like to know more about.
My System SpecsSystem Spec
06 Oct 2010   #8
ryo

 
 

Quote   Quote: Originally Posted by Sahmof4 View Post
This is a nightmare! My husband installed windows 7 a few days ago (we had vista which had a couple of issues and he decided to fork out $150 and install windows 7). Our email contact info can still be found, but we can't get email.

The worst thing about it is you can hear the sound of the email coming in every time you get on the computer... it's coming in, but we can't find it. It's hiding somewhere. I'ts receiving all our email, but it's invisible. So if I want to manage my email by internet, I can't... it has already been "received" by my computer. Any gurus out there with ideas? I'm sure everyone wonders why I'm not responding to email since I head some volunteer work with our local PTA and MOMS club.

We are also having issues with printing... a post for another time.
hello are you using personal folder (.pst file) ??
My System SpecsSystem Spec
08 Oct 2010   #9
roncerr

Windows 8 Pro w/MC 32-bit
 
 

If you installed Windows 7, it doesn't come with an email program. If you want to use a program that resides on your computer you need to download and install one. "Windows Mail" came with Vista but is not available as a download. The only free Microsoft download is "Windows Live Mail". The path to the storage folder as shown above is correct but to see email files themselves in Windows Explorer you have to show hidden files. Of course that path does not exist if you did not download and install Windows Live Mail. If you did install it and you open it and "hear" the mail comming in, then maybe you just need to look at the "drop down" sub folders of the left pane items in WLM.
My System SpecsSystem Spec
08 Oct 2010   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sahmof4 View Post
Thanks for trying to help, no luck so far.

Just a couple of quick questions

Where are you Looking for the email???

Can you open the email client?? when you click on the shortcut what happens?

Do you have Microsoft office on the system?

It may be that the mail is being received as you think and just being stored somewhere different that you arent aware of.

Ken J
My System SpecsSystem Spec
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 Email hiding on my computer somewhere... but where?




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