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Windows 7: IE update that breaks a certain functionality of IE

11 Oct 2010   #1

Windows 7 Ultimate x64
IE update that breaks a certain functionality of IE

I believe it is a certain update that is breaking something in IE. Perhaps an Active X control? Requests trickle in occasionally from users reporting their Business Portal has stopped working. The work-around is to open Microsoft Business Portal using IE 64bit. While doable, that is a bit of a hassle.

Here's a screen shot:

When clicking on "Document Number" under the Time Card area.. the right empty portion of the page should populate with the time card information.

Does this sound familiar to anyone and/or has anyone come up with a solution? Aside from picking through the installed updates, identifying the update, and uninstalling it?

(Windows 7 Enterprise 64bit | IE 8 | Intel Q9400, 4GB)

My System SpecsSystem Spec
11 Oct 2010   #2

Windows 7

Have you tried Compatibility Mode? And/or setting the Intranet zone (assuming it's internal) to uncheck the "Enable Protected Mode" if it isnt already unchecked.
My System SpecsSystem Spec
15 Oct 2010   #3

Windows 7 Ultimate x64


Yes, I have tried that.
My System SpecsSystem Spec

16 Oct 2010   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Perhaps try to reregister IE with the Captains IE Restorator tool?

SF IE Restorator - Troubleshooting General Issues with IE

A Guy
My System SpecsSystem Spec

 IE update that breaks a certain functionality of IE

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