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Email Alerts No Longer Displaying
The email alert has stopped displaying. The sound is still there, but the window showing who the email is from does not show anymore.
Thank you
Sharon
Email Alerts No Longer Displaying
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New #2
What email service are you using Sharon? Windows Live Mail? Yahoo Mail? Or what?
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New #3
I am using windows live mail on Windows 7 64 bit.
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New #4
Hello Sharon, and welcome to Seven Forums.
That is only when you also have Windows Live Messenger running along with Windows Live Mail, and only for emails that you get in your Hotmail account.
In Messenger, you will need to have the I recieve email option checked.
If you like, you can set Windows Live Mail to automatically run Messenger when you open Windows Live Mail by checking the setting below.
Hope this helps,
Shawn
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New #5
Hi Shawn,
I am signed into messenger and it does start when I open Windows live mail . Could you please tell me how I find the window with the option to check 'I received mail'?
Thank You,
Sharon
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New #7
I think there must be a problem with my messenger. When I click on the messenger icon I get a blank window with changing ads. I don't know how to include the image as you did. I tried to to open messenger through the Windows Live website, but I only get a prompt to download messenger. Should I do that or will it mess up my email? I have never actually used messenger, it was just there when I moved from Outlook Express to Windows Live. I really appreciate you help.
Sharon
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New #8
If you were able to open that window, then it appears that you do have Windows Live Messenger installed.
Close Windows Live Messenger completely, then open Programs and Features in the Control Panel (icons view), click on Windows Live Essentials 2011, then select the Repair all Windows Live Programs option. This will hopefully repair it for you and allow it to work properly afterwards.
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New #9
Thank you for your help and patience, the repair worked perfectly. My messenge page looks like it used to and I am receiving the notification when an email comes in. Is there some where I should go to mark this as solved or does the moderator do that? Again many thanks for your help.
Sharon
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New #10
You're most welcome Sharon. I'm happy to hear that you got it sorted. :)
Normally, you would just click on the report icon
in the upper right corner of a post to report that the thread has been solved. We (admins and mods) will then mark it solved soon afterwards. :)
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