disapperaing from inbox


  1. Posts : 2
    Windows 7 Home Premium
       #1

    disapperaing from inbox


    I've developed an issue recently. The last few days my inbox will show as one or two unread emails; however, when I try to open them, they're not there and seem to disappear. I've tried checking every folder. They're not there. I have my spam shut off and my anti-virus set to not scan my email just to make sure this type of thing didn't happen. If I go to the website to check for the email, it's no longer there either. Since I never get a chance to read these emails, I'm unsure what they are regarding. My guess is they're bouncebacks (unable to be delivered, out of office, etc); however, I'm not sure. Any ideas on where to look for them or how to stop this from happening?
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    One possiblity is that your email client (live mail etc) or the web mail is set to delete spam. Find the settings and change, for a test.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium
    Thread Starter
       #3

    I'm using Outlook2010 and have the spam filter shut off completely on Outlook, aol, and my anti-virus software.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    How about at the web site. I guess your email is AOL and spam is off.
    If the website leads nowhere, try a clean boot.
    http://support.microsoft.com/kb/929135
      My Computer


 

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